Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information
We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information
You can book up to 90 days in advance.
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Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office opening hours||Monday to Friday: 06:10 to 12:30 Saturday: 06:10 to 12:30 Sunday: Closed|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
In the event of engineering, the bus / coach will collect from the entrance of the station car park.
|Kidsgrove station customer services|
|Lounge opening hours|
|Waiting room information||
There is a heated waiting room available on platform 1 and also on platform 2/3. There is a shelter with seating available on platform 4.
The toilets are located inside the Booking Hall. The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key. Toilet opening times:
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Passenger assistance is not available at this station, a ramp can be provided by on-train staff to board and leave the train only, when you get to the station please use the help point to arrange this. If you require assistance please contact East Midlands Railway on 03457 125 678 (option 3) to discuss your travel options.
|Helpline contact details||08000 11 33 23|
|Customer help points available|
|Customer help points information||
Platform 1 & 2 push button help point available 24hrs per day.
|Staff help opening times||Monday to Friday: 06:10 to 12:30 Saturday: 06:10 to 12:30 Sunday: Closed|
|Accessible ticket machines|
|Accessible ticket machines information||
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones||
|National key toilets|
|Step free access coverage||
Level to Manchester to Stoke on Trent bound platform only. Access to all other platforms via footbridge only.
This station has tactile paving at the edge of each platform.
|Impaired mobility set down|
|Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23315|
|Operator||East Midlands Railway|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Taxi rank available|
|Taxi rank information||
Kidsgrove 01782 775775 C and M 01782 787797