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Kirby Cross Train Station

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Kirby Cross Train Station

Address

Kirby Cross Station
Station Road
Kirby Cross
Essex
CO13 0LU
Get directions in Google Maps

Station overview

A ticket machine is available. Ticket machine
 
Time
Destination
Platform
Facility Information
Ticket office opening hours

Station entrance
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail replacement bus services pick up and drop off at the bus stops on Thorpe Road, at the junction with Station Road.
Information Systems
  • Departure screens
Service Information
Kirby Cross Station customer services

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is available at the station. Monday to Sunday:24 Hours a Day
Lost property contact details

URL: https://www.greateranglia.co.uk/lost-property
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

0800 028 28 78

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.

Help points can be found at the following location(s):

  • Platform 1 (for trains towards Walton-on-the-Naze) - Adjacent to the ticket machine near the station entrance, fixed to the black post beneath the customer information screen
  • Platform 2 (for trains towards Thorpe-le-Soken, Colchester, and London Liverpool Street) - Under the canopy at the far end, fixed to the platform-facing wall of the former station building
Staff help Staff help is available.

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.
Staff help opening times

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

This station has step free access to both platforms. However, please note that Platform 1 (for trains towards Thorpe-le-Soken, Colchester, and London Liverpool Street) is only accessible via a barrow crossing across the train tracks.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform, next to the yellow boarding ramp.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator National Car Parks Ltd
Spaces 16
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details 0345 050 7080 https://www.ncp.co.uk/find-a-car-park/car-parks/kirby-cross-station-greater-anglia/
Bus services available Bus services are available.
Bus services information

Local buses stop on the main road which is approximately a three-minute walk from the station.
Cycle storage available Cycle storage is available.
Storage type Stands, Racks
Spaces 16
Sheltered Yes
CCTV True
Storage location

There is a sheltered cycle parking area providing ten spaces, as well as three cycle stands, which can all be located to the right of the main entrance to the station.
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.
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