Lake Train Station
Lake Train Station
Address
Lake StationAraluen Way
Lake
Isle of Wight
PO36 8PJ Get directions in Google Maps
Station overview
Wi-Fi
| Facility | Information |
|---|---|
| Ticket office opening hours |
Lake does not have a ticket office. Ticket Vending Machines are located at Ryde Esplanade, Ryde St Johns Road, Sandown and Shanklin stations. Tickets can be purchased from the guard on the train. |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops To Sandown, Brading and Ryde: Bus stop by Pet Doctors To Shanklin: Bus stop by Lake Fish Bar |
| Information Systems |
|
| Service | Information |
|---|---|
| Lake Station customer services |
Please contact our Customer Services Department on 0345 6000 650 |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100. Meeting point for assistance - Assisted Boarding Point on platforms. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. |
| Helpline contact details | |
| Customer help points |
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| Staff help |
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| Staff help opening times | Unavailable |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Step-free access category B2. Long ramp to platform at gradient of up to 1:8. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Sheltered | No |
| CCTV | True |
| AKAR | Phone 01983 401233 |
| Lake | Phone 01983 402641 |
| Redline | Phone 01983 404444 |
| Transport | Information |
|---|---|
| Airport available |
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| Port available |
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