Liverpool Lime Street Train Station
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Liverpool Lime Street Train Station
AddressLiverpool Lime Street Station
L1 1JD Get directions in Google Maps
|Ticket office information||
Ticket Office & Travel Centre on the station concourse
|Ticket office opening hours||Sunday: 07:15 to 23:05 Monday to Friday: 05:00 to 23:38 Saturday: 05:00 to 23:38|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.
|Liverpool Lime Street station customer services||
Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
|Left luggage contact details||
Telephone: 0151 909 3697
|Lost property||Monday to Friday: 09:00 to 17:30|
|Lost property contact details||
Telephone: 0330 024 0215
The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
|Lounge opening hours||Monday to Friday: 06:00 to 20:00 Saturday: 08:00 to 18:00 Sunday: 10:00 to 18:00|
|Waiting room information||
Located on main concourse
|Refreshment facilities information||
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
Male and Female toilets located on the station concourse by Lord Nelson street entrance
|Pay phone||Cards and coins|
WiFi hot spots around Liverpool Lime Street station
|Post box information||Outside the station on Lime Street|
|Tourist information office|
|Cashpoint information||Located on Platform 7|
|Bureau de change|
Various retail establishments including Photo Booths to purchase items whilst in the station
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.|
|Customer help points available|
|Customer help points information||
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
Liverpool Lime Street Mobility Team are available: -
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
|Staff help opening times||Monday to Sunday: 24 Hours a Day|
|Accessible ticket machines|
|Accessible ticket machines information||There are eight accessible ticket machines at the station located on the station concourse.|
|Accessible ticket office counter|
|Ramp for train access|
Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
|Accessible public pay phones||
Situated on main concourse opposite Northern's Travel Centre
|National key toilets|
|Step free access coverage||Whole Station|
|Impaired mobility set down|
Assistance is available to and from platforms
|Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street|
|Bus services available|
|Bus services information||
'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
Not all buses are accessible
Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info
|Cycle storage available|
|Storage type||Wheel Racks|
|Storage location||Alongside station entrance|
|Taxi rank available|
|Taxi rank information||
The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.
Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station.
This can be reached by using the Merseyrail from Liverpool Lime Street station.