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Liverpool Lime Street Train Station

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Liverpool Lime Street Train Station

Address

Liverpool Lime Street Station
Lime Street
Liverpool
Merseyside
L1 1JD
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office information

Ticket Office & Travel Centre on the station concourse

Ticket office opening hours Sunday: 07:15 to 23:05 Monday to Friday: 05:00 to 23:38 Saturday: 05:00 to 23:38
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens
Service Information
Liverpool Lime Street station customer services

Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.

Left luggage Left luggage is available.
Left luggage contact details

Telephone: 0151 909 3697

URL: https://www.left-baggage.co.uk/index/locations

Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:30
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 0330 024 0215

Facility Information
Lounge A first class lounge is available.

The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.

 

Lounge opening hours Monday to Friday: 06:00 to 20:00 Saturday: 08:00 to 18:00 Sunday: 10:00 to 18:00
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Waiting room information

Located on main concourse

Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information

Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.

Toilets Toilets are available.
Toilets information

Male and Female toilets located on the station concourse by Lord Nelson street entrance

Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.

WiFi hot spots around Liverpool Lime Street station

Post box A Post box is not available.
Post box information Outside the station on Lime Street
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Cashpoint information Located on Platform 7
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information

Various retail establishments including Photo Booths to purchase items whilst in the station

Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.

Staff help Staff help is available.

Liverpool Lime Street Mobility Team are available: -

  • Monday - Saturday 07:00 - 22:00
  • Sunday 08:00 - 22:00

THERE IS NO CHARGE FOR THIS SERVICE.

A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.

Staff help opening times Monday to Sunday: 24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information There are eight accessible ticket machines at the station located on the station concourse.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.

Accessible public pay phones

Situated on main concourse opposite Northern's Travel Centre

National key toilets National key toilets are available.
Step free access coverage Whole Station
Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Assistance is available to and from platforms

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
Operator APCOA
Spaces 280
Opening times
  • Monday to Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details
Bus services available Bus services are available.
Bus services information

'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside

Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.

Not all buses are accessible

Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info  

Cycle storage available Cycle storage is available.
Storage type Wheel Racks
Spaces 52
Sheltered Yes
CCTV Yes
Storage location Alongside station entrance
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.

Airport available Airport information is available.
Airport information

Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station. 

 

Port available Port information is available.
Port information

This can be reached by using the Merseyrail from Liverpool Lime Street station.

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