Liverpool Lime Street Train Station
Liverpool Lime Street Train Station
Address
Liverpool Lime Street StationLime Street
Liverpool
Merseyside
L1 1JD Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours |
Sunday: 07:15 to 23:05
Monday to Friday: 05:00 to 23:38
Saturday: 05:00 to 23:38
The travel centre which provides travel information is also located on the concourse |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA. |
| Information Systems |
|
| Service | Information |
|---|---|
| Liverpool Lime Street Station customer services |
Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41. |
| Left luggage |
|
| Left luggage contact details |
Telephone: 0151 909 3697 |
| Lost property |
Monday to Friday: 09:00 to 17:30
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0330 024 0215 |
| Facility | Information |
|---|---|
| Lounge |
The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only. The First Class Lounge at Liverpool Lime Street will be closed to customers on Wednesday 28 and Thursday 29 February due to filming at the station. If you’d like to enjoy complimentary refreshments before continuing your journey, please present your Avanti West Coast First Class ticket to a member of Avanti West Coast staff upon your arrival at Liverpool Lime Street and they’ll help you out. |
| Lounge opening hours | Monday to Friday: 06:00 to 20:00 Saturday: 08:00 to 18:00 Sunday: 10:00 to 18:00 |
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments. |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
WiFi hot spots around Liverpool Lime Street station |
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
Various retail establishments including Photo Booths to purchase items whilst in the station |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator. |
| Customer help points |
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park. |
| Staff help |
Liverpool Lime Street Mobility Team are available: -
THERE IS NO CHARGE FOR THIS SERVICE. A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance. |
| Staff help opening times | Monday to Sunday:24 Hours a Day |
| Accessible ticket machines |
There are eight accessible ticket machines at the station located on the station concourse. |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage | Whole Station |
| Impaired mobility set down |
|
| Disabled parking |
Assistance is available to and from platforms |
| Wheelchairs |
|
| Ticket gates |
|
| Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street | |
|---|---|
| Operator | APCOA |
| Spaces | 280 |
| Opening times |
|
| Contact details | https://www.apcoa.co.uk |
| Bus services available |
|
| Bus services information |
'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station. Not all buses are accessible Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info |
| Cycle storage available |
|
| Storage type | Racks |
| Spaces | 52 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Alongside station entrance |
| Transport | Information |
|---|---|
| Taxi rank available |
The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance. |
| Airport available |
Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station. |
| Port available |
This can be reached by using the Merseyrail from Liverpool Lime Street station. |