Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

London Bridge Train Station

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London Bridge Train Station


London Bridge Station
Tooley Street / St Thomas Street
Greater London
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
Facility Information
Ticket office information The ticket office is located on the lower concourse.
Ticket office opening hours Monday to Friday: 04:45 to 01:00 Saturday: 04:45 to 01:00 Sunday: 05:25 to 01:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster pay as you go is available here.
Oyster information Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
London Fare Zone Zone 1
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Replacement bus services are usually found at the Bus Station on London Bridge Street (Bus stop D or occasionally B).

However this is sometimes subject to change. Please check engineering posters or consult a member of staff.

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens
Service Information
London Bridge station customer services Monday-Friday 08:00-21:00 
Saturday 10:00-18:00 
Sunday 10:00-18:00 
Left luggage Left luggage is available.
Left luggage contact details


Lost property Lost property is available at the station.
Lost property contact details


Telephone: 0203 4684714

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are available.
Waiting room information

All platforms are partially or fully covered with a canopy.

Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Coffee Shops (Seating available), Coffee Kiosks, Food Kiosks Food Outlets (Seating available)
Toilets Toilets are available.
Toilets information

The toilets can be located on the lower concourse.

A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors.

The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground. 

If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff, contact our control centre on 02072341108 or press one of our assistance help points throughout the station so we can help you gain access.

Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.

Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Post box information Post Office located nearby
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Cashpoint information ATMs are located on the lower and upper concourses.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information

Various shops, cafes and restaurants

Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel (Southern Railway) or Assisted Travel (Thameslink).

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern or Accessibility at the station - Thameslink.

Helpline contact details If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.


Customer help points available Customer help points are available.
Customer help points information

These are available on the main concourse.

Staff help Staff help is available.

By booking through disabled travel or contacting any member of staff

Monday-Saturday 04:00-01:00
Sunday 06:00-01:00

Staff help opening times Monday to Sunday: 04:00 to 01:00
Accessible ticket machines Accessible ticket machines are not available.
Accessible ticket machines information

All machines are too high for wheelchair users. Staff assistance is available.

Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Taxis with ramps.

There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This is a Category A station. This station has step-free level access to all platforms via lifts.

The Assistance Meeting Point varies - please check with your operator.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Please contact customer services of the appropriate train operator or speak to a member of the station team who will be able to assist:

- Southern: 0800 138 1016 (textphone 0800 138 1018)
- Southeastern: 0800 783 4524 (textphone 0800 783 4548)
- Thameslink: 0800 058 2844 (textphone 0800 975 1052)

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Ticket gates information `
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

The Bus Station is located directly outside the main entrance at upper level. There are also bus stops outside on Tooley Street.

For further information on buses, a bus information kiosk is also located outside the main doors of the station at upper level.

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 200
Sheltered Yes
Storage location Located in Station Approach.  
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Taxis are available from the taxi rank outside the main doors at the front of the station at upper level. Alternative taxi facilities are situated on Bermondsey Street at the junction with Tooley Street. Taxis are also available from St Thomas Street.

Airport available Airport information is available.
Airport information

Direct connections for Gatwick Airport and Luton Airport

Port available Port information is available.
Port information

Connections for Dover Priory

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