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London Kings Cross Train Station

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London Kings Cross Train Station

Address

London Kings Cross Station
Euston Road
London
Greater London
N1 9AL
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:00 to 22:00 Saturday: 06:00 to 22:00 Sunday: 07:45 to 22:00

The station will remain open until the last train departs.

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 1
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
London Kings Cross Station customer services

Help is available at the Rail Information Point in the centre of the Main Concourse.

Left luggage Left luggage is available.
Left luggage contact details

Telephone: 020 3468 4690

URL: https://www.left-baggage.co.uk/index/locations

Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:30
Lost property contact details

URL: https://www.networkrail.co.uk/stations/kings-cross

Telephone: 0330 024 0215

Facility Information
Lounge A first class lounge is available.

Location: Next to Waitrose

Tickets Accepted in LNER First Class Lounge:

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the LNER route
  • Any LNER First Class packages
  • First Advance (routed LNER & connections)
  • LNER First Class Reader Offer (routed LNER & connections)
  • LNER First Class Flat Fare (routed LNER & connections)
  • LNER Rewards First Class Leisure Single (routed LNER & connections)
  • LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
  • Inclusive Tour Tickets (eg. Superbreak)
  • Weekend First

Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges

Facilities: Toilets. TV. Air charge for mobile phones.

Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.

Wi-Fi: Yes

Showers: No

Lounge opening hours Monday to Friday: 07:00 to 21:25 Saturday: 08:00 to 20:15 Sunday: 09:00 to 20:15
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around London Kings Cross station

Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is available.
Shops Shops are available.

Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries,  food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.

Showers Showers are available.
Facility Information
Helpline information A helpline is available.
Helpline contact details

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Telephone: 0800 022 3720

Customer help points Customer help points are available.

Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.

Staff help Staff help is available.

Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.

Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff. 

It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:

London North Eastern Railway - 03457 225 225 [Option 3 then Option 4]  textphone 0800 975 1052 or you can complete the web form at www.lner.co.uk/customer-service/contact-us/assisted-travel/  Open Monday - Saturday 08:00-20:00, Sunday 10:00-20:00  

Hull Trains - FREEPHONE 0800 316 1323

Grand Central - 08440 8110 072 

Great Northern - 0800 0582 844

Staff help opening times Monday to Friday: 05:00 to 01:36 Saturday: 05:00 to 00:36 Sunday: 05:30 to 01:36
Accessible ticket machines Accessible ticket machines are available.

One London North Eastern Railway machine inside the travel centre and one London North Eastern Railway machine outside the travel centre and are DDA compliant.  There is a lowered ticket machine at this station.

Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This is a Category A station. This station has step-free level access to all platforms.

Lifts also provided between concourse up to the Mezzanine and down to the London Underground ticket hall.

The Assistance Meeting Point varies - please check with your operator.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.

There is a Disabled Meeting Point on the station concourse (near the Customer Information desk) where disabled passengers coming into the station can be picked up.

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Station Car Park
Operator CP Plus
Spaces 322
Opening times
  • Monday to Friday: 05:00 to 01:36
  • Saturday: 05:00 to 01:11
  • Sunday: 05:00 to 01:36
Contact details 0207 431 4001 https://www.nationalrail.co.uk/
Bus services available Bus services are available.
Bus services information

There are bus stops in streets surrounding the station on Euston Road, Goods Way and York Way. More details at https://www.nationalrail.co.uk/posters/KGX.pdf

Accessibility on London Buses

All Transport for London buses are accessible by step free access on Transport for London's website https://tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs

More information about Transport for London buses can be found at https://tfl.gov.uk/modes/buses/

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 204
Sheltered Yes
CCTV True
Storage location

Platforms 1, 8 & 9

Transport Information
Taxi rank available

The taxi rank is situated on Pancras Road just outside of the station.

Airport available Airport information is available.

Connections from LUL available

Port available Port information is not available.

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