London Road (Guildford) Train Station
London Road (Guildford) Train Station
Address
London Road (Guildford) StationYork Road
Guildford
Surrey
GU1 4DQ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | <p>A Ticket Vending Machine with a video help link is located outside the main entrance on platform 2.</p> |
| Ticket office opening hours | Monday to Friday: 06:30 to 13:00 Saturday: 09:00 to 14:00 Sunday: No |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Guildford Side of station - Station Forecourt |
| Information Systems |
|
| Service | Information |
|---|---|
| London Road (Guildford) Station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Friday: 07:30 to 19:00
Saturday to Sunday: No
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
|
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
Find WiFi Hotspots around London Road (Guildford) station |
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Friday:24 Hours a Day
Saturday:24 Hours a Day
Sunday:24 Hours a Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj |
| Helpline contact details |
0800 5282100 |
| Customer help points |
Help points are available on all platforms |
| Staff help |
|
| Staff help opening times | Unavailable |
| Accessible ticket machines |
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Partial Station
Step-free category B3 Station - There is no step free access to platform 1 (trains to Effingham Junction, Surbiton and London Waterloo). There is level access to platform 2 (for trains to Guildford). |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| London Road (Guildford) Car Park | |
|---|---|
| Spaces | 113 |
| Contact details | |
| Bus services available |
|
| Cycle storage available |
|
| Storage type | Stands, Racks |
| Spaces | 74 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Platform 2 and car park |
| A3 | Phone 01483 606060 |
| Express | Phone 01483 577171 |
| Surrey Cars | Phone 01483 577677 |
| Transport | Information |
|---|---|
| Airport available |
|
| Port available |
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