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London Victoria Train Station

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London Victoria Train Station

Address

London Victoria Station
Victoria Street
London
Greater London
SW1V 1JU
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Sunday: 06:30 to 22:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 1
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances.

Check posters and staff for more details.

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
London Victoria Station customer services

Monday-Sunday 07:00-21:50 

Via Network Rail Reception

Left luggage Left luggage is available.
Left luggage contact details

Telephone: 020 3468 4551

URL: https://www.left-baggage.co.uk/index/locations

Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:30
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 0330 024 0215

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available)

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.

https://www.btwifi.com/find/

Post box A Post box is not available.
Tourist information office A tourist information office is available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is available.
Shops Shops are available.

News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth

Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

"

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

"

Helpline contact details

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

Help Points are located on both main concourse areas, as well as the main ticket office.

Staff help Staff help is available.
Staff help opening times Monday to Sunday:24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.

Various locations

Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Please contact customer services of the appropriate train operator or speak to a member of the station teams who will be able to assist:

- Gatwick Express - 0845 850 1530- Southern  - 0800 138 1016- Southeastern  - 0800 783 4524

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Station Car Park
Operator APCOA UK Ltd
Spaces 81
Opening times
  • Monday to Sunday: 00:00 to 00:00
Contact details 0345 0774 224 https://www.nationalrail.co.uk/
Bus services available Bus services are available.
Bus services information

Victoria Bus Station at Station Front

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 112
Sheltered Yes
CCTV True
Storage location

Car Park Upper Level (Victoria Place), above Gatwick Express.

Transport Information
Taxi rank available

Taxi ranks are available outside at the front of the station (Terminus Place), 24 hours / 7 days a week.

Airport available Airport information is available.

Direct Rail Link to Gatwick

Port available Port information is not available.

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