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Facility | Information |
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Ticket office information | A Ticket Vending Machine is located to right of the Booking Office. This machine accepts payment by Card Only. We do not accept Visa Electron or Solo. Cash payments should be made at the booking office. |
Ticket office opening hours | Monday to Friday: 06:15 to 11:00 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | In the event of engineering the bus/coach will collect from: At entrance to station car park on Station Road |
Information Systems |
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Service | Information |
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Long Buckby station customer services |
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
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Left luggage |
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Lost property |
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Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Trolleys |
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Refreshment facilities |
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Toilets |
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Toilets information | N/A |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
Helpline contact details | 0800 0248 997 |
Customer help points available |
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Staff help |
![]() This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. |
Staff help opening times | Monday to Friday: 06:15 to 11:00 |
Accessible ticket machines |
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Accessible ticket office counter |
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Accessible ticket office counter information | Booking clerk would go out side and serve the customer |
Induction loop |
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Ramp for train access |
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Accessible taxis |
Accessible taxis are not available |
Accessible public pay phones |
Public telephones are accessible - outside booking office |
National key toilets |
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Step free access coverage |
No
This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
Impaired mobility set down |
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Disabled parking |
Pick-up in car park. |
Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Operator | SABA |
Spaces | 90 |
Opening times |
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Charges |
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Contact details |
0330 1235 247
Permits are only available from the ticket office, valid for three months or 1 year. Permits are sold on a first come, first served basis. There is a second, privately owned, car park adjacent to the station, which passengers without permits for the station car park should use. Daily tickets are available, please see signage for costs and payment options. |
Bus services available |
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Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage available |
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Storage type | Stands |
Sheltered | Yes |
CCTV | No |
Storage location | Adjacent to the ticket office |
Transport | Information |
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Taxi rank available |
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Airport available |
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Airport information | By rail to Birmingham International Station for Birmingham Airport |
Port available |
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