Luton Train Station
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Luton Train Station
LU1 2LT Get directions in Google Maps
|Ticket office opening hours||Monday to Friday: 05:45 to 21:45 Saturday: 05:45 to 22:00 Sunday: 06:45 to 21:45|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Luton station customer services|
|Lost property||Monday to Sunday: 24 Hours a Day|
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||There are heated waiting areas on platforms 1 to 4.Waiting areas may only be available during staffed hours at some locations.|
|Toilets information||Available during staffing hours|
|Public Wi-Fi||Wifi information at this station|
|Tourist information office|
|Cashpoint information||ATM located in station entrance|
|Bureau de change|
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
|Helpline contact details||If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018|
|Customer help points available|
|Staff help||A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.|
|Staff help opening times||Monday to Sunday: 24 Hours a Day|
|Accessible ticket machines|
|Accessible ticket machines information||All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Whole Station This is a Category B3 station: Step free access via lift to platform 5 only (some trains to Bedford/ the East Midlands) only. Steps to all other platforms.
Assistance Meeting Point is the Ticket Office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
|Impaired mobility set down|
|Disabled parking||At the front of the station and in the station car park.|
|Station Road Car Park|
|Operator||<a href="https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format can be found here|
|Cycle storage available|
|Storage location||Front and rear entrances|
|Taxi rank available|
|Taxi rank information||YES|
|Airport information||Luton Airport Parkway station is the nearest rail station to Luton Airport. A shuttle bus connects Luton Airport Parkway with London Luton Airport. For times and through tickets for these buses, please select Luton Airport as your origin or destination on the journey planner.|