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Maidenhead Train Station

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Maidenhead Train Station

Address

Maidenhead Station
Station Approach
Maidenhead
Berkshire
SL6 1EW
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:00 to 20:00 Saturday: 07:00 to 20:00 Sunday: 08:00 to 19:00

Please note: Reservations and tickets requiring reservations are only sold between 10:00 and 17:00

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Station forecourt

Information Systems
  • Departure screens
  • Announcements
Service Information
Maidenhead Station customer services

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Coffee shops

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is available.

Connect to "GWR Free Station WiFi"

Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

WHSmith, Coffee shops

Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

08001 971 329 or 18001 0800 197 1329 (Textphone)

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.
Staff help Staff help is available.

Meeting point: Ticket Office.

Staff help opening times Monday to Sunday:24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

From 6th November 2023 to Autumn 2024 this station is a Step-free category B3 station - “Some step-free access, may be in one direction only.” Platforms 1, 4 and 5 have step free access with Platform 1's step free access only via the Shoppenhangers Road Car Park. Passengers travelling from West of Maidenhead (Reading direction) and alighting at Maidenhead, have step free access.

Platform 2 and 3 have no step free access. This means any passengers alighting at Maidenhead and travelling from the London direction, have no step free access. Customers starting their journey at Maidenhead and needing to travel West will be effected.

If you require step free access you can circulate via the nearest station or you can contact GWR Passenger Assist team on 0800 197 1329 who can assist.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - gateline main entrance concourse or customer assistance office platform 4. Please notify a member of staff.

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Shoppenhangers Road
Operator APCOA Parking (UK) Limited
Spaces 159
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details 0345 165 2030 https://www.apcoa.co.uk/parking-in/maidenhead/maidenhead-station-shoppenhangers-road/
Stafferton Way MSCP (Ground Floor ONLY)
Operator APCOA Parking (UK) Limited
Spaces 84
Opening times
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details 0345 165 2030 https://www.apcoaconnect.com/
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands, Racks
Sheltered Yes
CCTV True
Storage location

Front of Station

Transport Information
Taxi rank available

Taxi rank is available at the station entrance.

Airport available Airport information is available.

Change at Reading for trains to Gatwick Airport, Bristol Temple Meads for the bus link to Bristol Airport, and Hayes & Harlington for Elizabeth Line services to Heathrow

Port available Port information is not available.

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