Manchester Airport Train Station
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Your journey
Going departing after
Manchester Airport Train Station
Address
Manchester Airport StationMalaga Avenue
Manchester
Greater Manchester
M90 3RR Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | The Ticket Office is located on the station concourse, behind the escalators to / from the airport terminal. |
| Ticket office opening hours | Monday to Sunday: 06:30 to 22:30 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Rail Replacement bus services depart from stands L and M of the adjacent Bus Station which is situated close to the ticket office. |
| Information Systems |
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| Service | Information |
|---|---|
| Manchester Airport station customer services |
To speak to a member of our team, please call: 0345 600 1671. |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
There are heated waiting rooms located on platforms 1, 2 and 3. |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Refreshments are available from the shop on platforms 2 and 3. |
| Toilets |
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| Toilets information | The toilets are located at platform level, behind the lifts. The female toilets are located at the end of Platform 3. The male toilets are located at the end of Platform 2. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Post box information | There is a post box located in the Airport Terminals. |
| Tourist information office |
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| Cashpoint |
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| Cashpoint information | There is an ARM located on the concourse beside the escalators. |
| Bureau de change |
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| Shops |
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| Shops information | There is a shop located on platforms 2 and 3. |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay). We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided. Customers requiring assistance to access other services (such as buses, coaches or trams) or to connect with the airport terminals should request this from their airline or Manchester Airport Group. Railway Staff can take you to the airport help point on the station concourse. Please press the intercom button to inform the airport of your arrival so that they can come and meet you. Boarding ramps are available at this station, and are carried on board all TransPennine Express trains. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 0800 107 2149 |
| Customer help points available |
|
| Customer help points information | Help Points are available on all platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. |
| Staff help |
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| Staff help opening times | Monday to Sunday: 24 Hours a Day |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This station is category A. Step free access is provided from the Ground Transport Interchange to all platforms via lifts or ramps. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains. Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. |
| Impaired mobility set down |
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| Disabled parking |
Railway staff will assist customers arriving by train from their train to Station Assistance Point 1, near the front of the station. If onward assistance is needed, for example to an airport terminal, customers will need to contact their airline directly to arrange this. |
| Wheelchairs |
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| Ticket gates |
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| Ticket gates information | A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage. |
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | N/A |
| Sheltered | No |
| CCTV | No |
| Storage location | No cycle storage |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
The nearest taxi rank is at Terminal 1. |
| Airport available |
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| Airport information | The Railway Station is located within the Manchester Airport complex with ready access to all terminals. |
| Port available |
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