Manchester Airport Train Station

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Manchester Airport Train Station

Address

Manchester Airport Station
Malaga Avenue
Manchester
Greater Manchester
M90 3RR
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office information

The Ticket Office is located on the station concourse, behind the escalators to / from the airport terminal. 

Ticket office opening hours Monday to Sunday: 06:30 to 22:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail Replacement bus services depart from stands L and M of the adjacent Bus Station which is situated close to the ticket office.

Information Systems
  • Departure screens
  • Announcements
Service Information
Manchester Airport station customer services

To speak to a member of our team, please call: 0345 600 1671.

Left luggage Left luggage is available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is not available at the station.
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information

There are heated waiting rooms located on platforms 1, 2 and 3.

Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information

Refreshments are available from the shop on platforms 2 and 3.

Toilets Toilets are available.
Toilets information

The toilets are located at platform level, behind the lifts. The female toilets are located at the end of Platform 3. The male toilets are located at the end of Platform 2.

Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Manchester Airport station

Post box A Post box is available.
Post box information There is a post box located in the Airport Terminals.
Tourist information office A tourist information office is available.
Cashpoint A cashpoint is available.
Cashpoint information There is an ARM located on the concourse beside the escalators.
Bureau de change A bureau de change is available.
Shops Shops are available.
Shops information

There is a shop located on platforms 2 and 3.

Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Customers requiring assistance to access other services (such as buses, coaches or trams) or to connect with the airport terminals should request this from their airline or Manchester Airport Group. Railway Staff can take you to the airport help point on the station concourse. Please press the intercom button to inform the airport of your arrival so that they can come and meet you.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

Monday to Sunday: 24 Hours a Day
Helpline contact details 0800 107 2149

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Help Points are available on all platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. 

Staff help Staff help is available.
Staff help opening times Monday to Sunday: 24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This station is category A. Step free access is provided from the Ground Transport Interchange to all platforms via lifts or ramps. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Railway staff will assist customers arriving by train from their train to Station Assistance Point 1, near the front of the station. If onward assistance is needed, for example to an airport terminal, customers will need to contact their airline directly to arrange this.

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Ticket gates information

A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage.

Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type N/A
Sheltered No
CCTV No
Storage location No cycle storage
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

The nearest taxi rank is at Terminal 1.

Airport available Airport information is available.
Airport information

The Railway Station is located within the Manchester Airport complex with ready access to all terminals.

Port available Port information is available.

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