Manchester Victoria Train Station
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Your journey
Going departing after
Manchester Victoria Train Station
Address
Manchester Victoria StationStation Approach
Todd Street
Manchester
Greater Manchester
M3 1WY Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Saturday: 06:30 to 22:00 Sunday: 08:00 to 22:15 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop. |
| Information Systems |
|
| Service | Information |
|---|---|
| Manchester Victoria station customer services | 08002006060 |
| Left luggage |
|
| Lost property |
Monday to Sunday: 07:00 to 22:00
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 08002006060 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
There are no designated waiting rooms, but the station concourse and platforms are fully canopied |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area. |
| Toilets |
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| Toilets information | A key is available in the Duty's Manager's office. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 0800 138 5560 text relay 18001 0800 138 5560 |
| Customer help points available |
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| Staff help |
|
| Staff help opening times | Monday to Sunday: 05:45 to 00:25 |
| Accessible ticket machines |
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| Accessible ticket machines information | Accepts Cash & Cards Located near the ticket office.
|
| Accessible ticket office counter |
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| Accessible ticket office counter information |
There is a disabled counter at the station and can be used when requested . |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060 |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
To find our more about travelling around this station, please see the 360 map click here |
| Impaired mobility set down |
|
| Disabled parking |
No designated area is provided. The station front may be used for set down purposes. |
| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information |
'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables: www.firstgroup.com/ukbus and www.stagecoachbus.com
Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.
For information about all buses in Greater Manchester visit: |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 38 |
| Sheltered | No |
| CCTV | Yes |
| Storage location | Next to lifts by platform 3 |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
https://www.northernrailway.co.uk/tickets/cab4you |
| Airport available |
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| Port available |
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