Manchester Victoria Train Station
Manchester Victoria Train Station
Address
Manchester Victoria StationStation Approach
Todd Street
Manchester
Greater Manchester
M3 1WY Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday: 06:30 to 22:00 Sunday: 08:00 to 22:15 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M&S shop What3words - fast.unit.foster |
| Information Systems |
|
| Service | Information |
|---|---|
| Manchester Victoria Station customer services |
08002006060 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Sunday: 07:00 to 22:00
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 08002006060 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area. |
| Toilets |
|
| Baby changing |
Accessed using a radar key or via remote access. |
| Pay phone |
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday:24 Hours a Day
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
0800 138 5560 text relay 18001 0800 138 5560 |
| Customer help points |
|
| Staff help |
Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance |
| Staff help opening times | Monday to Sunday:24 Hours a Day |
| Accessible ticket machines |
Accepts Cash & Cards Located near the ticket office. |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps For guided wayfinding at this station, please download the Goodmaps App from the app store or click on https://studio.prod.goodmaps.io/public-viewer?buildingId=d85f4528-6045-4f21-a0a7-b4de035479c6&apiRegion=UK To find our more about travelling around this station, please see the 360 map click here |
| Impaired mobility set down |
|
| Disabled parking |
No designated area is provided. The station front may be used for set down purposes. |
| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables: www.firstgroup.com/ukbus and www.stagecoachbus.com Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00. For information about all buses in Greater Manchester visit: |
| Cycle storage available |
|
| Storage type | Stands, Racks |
| Spaces | 38 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Next to lifts by platform 3 |
| Mantax - Wheelchair friendly | Phone 0161 230 3333 |
| Radio | Phone 0161 236 8033 |
| Trinity | Phone 0161 832 5444 |
| Transport | Information |
|---|---|
| Airport available |
|
| Port available |
|