Margate Train Station
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Your journey
Going departing after
Margate Train Station
Address
Margate StationStation Approach
Margate
Kent
CT9 5AD Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | On way in to access trains |
| Ticket office opening hours | Monday to Friday: 06:15 to 19:30 Saturday: 06:15 to 19:30 Sunday: 09:10 to 16:40 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Front of the station, next to the Premier Inn. |
| Information Systems |
|
| Service | Information |
|---|---|
| Margate station customer services | 0345 322 7021 |
| Left luggage |
|
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Heated waiting room on platforms 1 and 3 Only available when staff present Only available when staff present |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Buffet and Selecta vending machines |
| Toilets |
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| Toilets information | Waiting Room- Available during staffing hours |
| Baby changing |
|
| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
|
| Cashpoint information | <p>Next to the ticket office </p> |
| Bureau de change |
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| Shops |
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| Shops information | newspapers |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the office on platform 1 or you can use the help point. |
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
|
| Customer help points information | On platform |
| Staff help |
|
| Staff help opening times | Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Accessible ticket machines |
|
| Accessible ticket machines information | station forecourt |
| Accessible ticket office counter |
|
| Accessible ticket office counter information | There are standing height and wheelchair height ticket counters available. |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are available to book |
| Accessible public pay phones |
Public telephones are not wheelchair accessible |
| National key toilets |
|
| Step free access coverage | Whole Station Category A. This station has step free access to all platforms - Step free access from booking hall to platform 1 for services towards Ramsgate. Step free access to all other platforms and interchange via lifts. Stepped access to platforms 2,3 and 4 via subway. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 110 |
| Opening times |
|
| Charges |
|
| Contact details | 0330 333 9232 From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 60 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | Platform 1 country end |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
station front |
| Airport available |
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| Port available |
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