Nailsea And Backwell Train Station
Nailsea & Backwell Train Station
Address
Nailsea & Backwell StationStation Road
Backwell
Somerset
BS48 3LH Get directions in Google Maps
Station overview
Ticket office
Ticket machine
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:30 to 09:45 Saturday to Sunday: No |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
Bus Stop at end of Station Close |
| Information Systems |
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| Service | Information |
|---|---|
| Nailsea & Backwell Station customer services |
Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
08001 971 329 or 18001 0800 197 1329 (Textphone) |
| Customer help points |
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| Staff help |
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance. |
| Staff help opening times | Monday to Friday: No Saturday: No Sunday: No |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Step-free category B3 station - “Some step-free access, may be in one direction only.” Steep flight of steps to southbound platform, ramped access to northbound platform steeper than 1:12 gradient, no wheelchair access available to trains. |
| Impaired mobility set down |
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| Disabled parking |
Set down space is available on Station Close. |
| Wheelchairs |
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| Ticket gates |
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| Council Managed Car Park | |
|---|---|
| Operator | North Somerset Council |
| Spaces | 268 |
| Opening times |
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| Contact details | 01934 888 888 https://www.nationalrail.co.uk/ |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 20 |
| Sheltered | Yes |
| Storage location | access road |
| Transport | Information |
|---|---|
| Taxi rank available |
No |
| Airport available |
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| Port available |
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