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Facility | Information |
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Ticket office information | The ticket machine is near the ticket office counter and is available between 0530 and 2030, 7 days a week. |
Ticket office opening hours | Monday to Friday: 05:30 to 18:30 Saturday: 06:10 to 18:45 Sunday: 09:20 to 16:50 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | The rail replacement bus stop is at the station front. |
Information Systems |
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Service | Information |
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Neath station customer services | Contact our Customer Relations team directly via the Transport for Wales Website. |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information | Closed until further notice. |
Trolleys |
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Refreshment facilities |
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Refreshment facilities information | Buffet |
Toilets |
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Toilets information | The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
Helpline contact details | 03333 211202 |
Customer help points available |
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Staff help |
![]() Monday to Sunday 06:00 to 22:00 |
Staff help opening times | Monday to Sunday: 06:00 to 22:00 |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage |
No
Category B2. Step free access to Platform 1 (to Swansea) from Milland Road car park. Step free access to Platform 2 (to Cardiff) via the station entrance. Access between both platforms is via a footbridge with steps or a bridge with lifts (owned by Neath Port Talbot County Borough Council). |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Operator | APCOA |
Spaces | 64 |
Opening times |
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Charges |
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Contact details |
Bus services available |
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Bus services information |
Buy a Neath PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
Cycle storage available |
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Storage type | Wheel Racks |
Spaces | 8 |
Sheltered | No |
CCTV | Yes |
Storage location | On Platform 2 |
Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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