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We have introduced a reduced temporary timetable to deliver a better service for our customers, please check your entire journey before you travel - more information

Neston Train Station

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Neston Train Station

Address

Neston Station
Ladies Walk
Neston
Cheshire
CH64 9SR
Get directions in Google Maps

Station overview

 
Time
Destination
Platform
Facility Information
Ticket office opening hours Unavailable
Self service ticket machines A ticket machine is not available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is not available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are not available.
Rail Replacement Service

The rail replacement bus stop is a local bus stop on Ladies Walk near the Aldi car park.

Information Systems
  • Departure screens
  • Announcements
Service Information
Neston Station customer services

Contact our Customer Relations team directly via the Transport for Wales Website.

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03333 211 202

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

03333 211202

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are not available.
Staff help Staff help is available.

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Staff help opening times

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Accessible ticket machines Accessible ticket machines are not available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

Category B1.

Step free access via a ramp with handrails to Platform 1 (to Bidston).

Step free access via a ramp with handrails to Platform 2 (to Wrexham) from the Raby Road entrance.

Access between both platforms is via a subway with steps or a detour via Raby Road.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Station car park for access to Platform 2, Aldi car park for access to Platform 1.

Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator Transport for Wales
Spaces 8
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details 03333211202 https://www.nationalrail.co.uk/
Station car park
Operator Transport for Wales / Aldi
Spaces 33
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details 03333211202 https://www.nationalrail.co.uk/

Transport of Wales have the right to use a portion of the Aldi car park for customers.

Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 10
Sheltered Yes
CCTV True
Storage location

5 stands providing space for up to 10 bicycles are located by the entrance to the northbound (Bidston direction) platform. 3 of these stands are under a shelter.

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.
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