Newark Northgate Train Station
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Newark Northgate Train Station
AddressNewark Northgate Station
NG24 1LS Get directions in Google Maps
|Ticket office information||
|Ticket office opening hours||Monday to Friday: 05:45 to 16:00 Saturday: 08:00 to 16:00 Sunday: 09:00 to 16:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Rail Replacement Coaches leave from the front of the station.
|Newark Northgate station customer services||
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
|Lost property||Monday to Friday: 09:00 to 16:00|
|Lost property contact details||
Telephone: 03457 225333
|Lounge opening hours|
|Waiting room information||
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Costa Waiting Room
South Waiting Room
North and South Waiting Rooms
Middle Waiting Room
|Refreshment facilities information||Coffee shop and Café available for refreshments|
|Toilets information||The toilets are located on Platform 1 and between Platforms 2 and 3. The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1 or from station staff on Platform 2/3. Toilet opening hours are at all times that the station is open.|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||03457 225 225 or 18001 03457 225 225 (Text relay service)|
|Customer help points available|
|Customer help points information||
2 situated north and south car parks.Disabled toilets.
|Staff help||When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.|
|Staff help opening times||Monday to Friday: 05:45 to 01:15 Saturday: 05:45 to 22:30 Monday to Friday: 05:45 to 01:15 Sunday: 09:00 to 00:30|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Advance booking advisable
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Newark Northgate has a RNIB Map for All located outside the main entrance to the left of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
|Impaired mobility set down|
|North Car Park|
|Operator||London North Eastern Railway|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Stands, Wheel Racks|
|Storage location||south end of Platform 1|
|Taxi rank available|
|Taxi rank information||
Newark Northgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night.