Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Newport (South Wales) Train Station

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Newport (South Wales) Train Station


Newport (South Wales) Station
NP20 4AX
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Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
A phone box is available. Phone box
Toilets are available. Toilets
Facility Information
Ticket office opening hours Monday to Friday: 05:45 to 20:00 Saturday: 06:30 to 20:30 Sunday: 08:00 to 19:45
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The rail replacement bus stop is a local coach stop on Queensway near the station taxi rank.

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens
Service Information
Newport (South Wales) station customer services Contact our Customer Relations team directly via the Transport for Wales Website.
Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details


Telephone: 03333 211 202

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Food outlet (available on platforms 2 and 3).
Toilets Toilets are available.
Toilets information The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information Newsagent (available on platforms 2 and 3).
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 03333 211202


Customer help points available Customer help points are available.
Staff help Staff help is available.

Monday to Friday 04:30 to 01:00

Saturday 04:30 to 00:01

Sunday 07:30 to 01:00

Staff help opening times Saturday: 24 Hours a Day Sunday: 08:00 to 23:59
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones The pay phone is located on platforms 2 and 3.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Category B

Step free access is available to all platforms via lifts.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Set down and pick up in the short-stay station car park, located off Queensway.

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Godfrey Road
Operator APCOA
Spaces 246
Opening times
  • Monday to Sunday: 24 Hours a Day
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details
High Street
Operator APCOA
Spaces 20
Opening times
  • Monday to Friday: 24 Hours a Day
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details
Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 42
Sheltered Yes
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Taxi rank outside the main entrance to the station.

Airport available Airport information is not available.
Port available Port information is available.

Newport South Wales train station has been serving the city of Newport since it first opened in 1850, and is Wales’ second busiest train station, after Cardiff Central.

The station first opened in the mid-19th century, around the time that British railways were rapidly expanding, and has seen expansions on a few occasions during its lifetime. Following some alterations in 1880, the first prominent expansion was in 1928. In 2010, a new station building was built with four full-size platforms to facilitate a greater number of more prominent services.

The station originally consisted of only two through platforms and one bay platform, but Newport High Street station (as it was known at the time) was greatly expanded in 1880 to accommodate the influx of passengers following the closure of Dock Street and Mill Street stations. With further expansions to rail services running through Newport over the next century, by 1912 there were four functional passenger platforms at the station.

Originally known as Newport High Street station, the suffix was dropped after it became redundant following the closure of nearby stations – as there was no longer any need to differentiate. Being the only station in Newport, the full name of the station is now Newport South Wales only to distinguish it from Newport in Essex, for the sake of national travel enquiries.

Running from Newport South Wales station, there is a wide range of trains to and from all around the UK. Trains are operated by Great Western Railway, Transport for Wales, and CrossCountry. Popular routes on CrossCountry include Cardiff to Newport South Wales, Bristol to Newport South Wales, Derby to Newport South Wales, Stoke-on-Trent to Newport South Wales, and St Erth to Newport South Wales.

At Newport South Wales train station, facilities include toilets and accessible toilets, refreshment and shopping facilities, baby changing facilities, pay phones, CCTV, bicycle parking, and a car park open 24/7.

Things to do in Newport

Newport is a diverse city, and there are countless exciting and relaxing ways to spend a day, weekend, or even longer there. Whether it’s a riverside stroll, a fascinating walk through a heritage house, shopping and dining in the city centre, or a glimpse at the famous Newport Transporter Bridge – whatever interests you, you can find it in Newport.

The Newport Transporter Bridge is one of eight surviving bridges of its kind in the world and casts a dramatic silhouette on the Newport skyline. In 1096, the Morgan family constructed the bridge designed to carry cargo across the River Usk on a gondola that hangs from the main beam. You can still go across the bridge for a unique experience in Newport, or just watching it is an opportunity to marvel at engineering.

If you’re a sucker for a beautiful historic house, you will love visiting Tredegar House. Situated just outside of the main city, around 35 minutes from the train station by bus, Tredegar House is a 17th-century home and gardens, home to locally powerful and influential families for over 500 years. This National Trust house has a fascinating history, from pirates and army heroes to local Lordships and stunning gardens. With so much to learn, Tredegar House is a wonderful day out.

One of the most adored aspects of Newport city is the River Usk running through it, with shops, bars, cafes, restaurants, and hotels along the riverfront. With unique local cafes and shops, as well as all of your high street favourites, you can easily lose track of time exploring the streets and riverside of Newport.

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