Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

Industrial action announced for Saturday 25 June -  more information.

Newquay Train Station

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Newquay Train Station

Address

Newquay Station
Station Parade
Newquay
Cornwall
TR7 2NF
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Wi-Fi is available. Wi-Fi
A post box is available. Post box
 
Time
Destination
Platform

Buying tickets and collecting them -

Facility Information
Ticket office opening hours Monday to Sunday: Closed
Self service ticket machines A ticket machine is not available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is not available.

General services information +

Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are not available.
Rail Replacement Service Bus stop in the car park at the front of the station
Information Systems
  • Announcements

Passenger services +

Service Information
Newquay station customer services

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 08:00 to 19:00 Saturday: 09:00 to 17:00 Sunday: 10:00 to 16:30
Lost property contact details

URL: https://www.nationalrail.co.uk/

First class information +

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.

Station facilities +

Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Coffee shop/café
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available. Connect to "GWR Free Station WiFi"
Post box A Post box is available.
Post box information On main road outside station entrance
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information Coffee shop/café
Showers Showers are not available.

Accessibility +

Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details 08001 971 329 or 18001 0800 197 1329 (Textphone)

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Staff help opening times
Accessible ticket machines Accessible ticket machines are not available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Contact local taxi firms for details
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station Step Free Category A Station - This station has step free access to the platform
Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Set- Down / Pick up point is available at the station entrance within the car park.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.

Car parking +

Station Car Park
Operator APCOA Parking (UK) Limited
Spaces 34
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £10.20
  • Weekly: £51.00
  • Monthly: £190.00
  • Three monthly: £516.00
  • Six monthly: N/A
  • Annual: £1500.00
Contact details 0345 165 2030

Bus connections +

Bus services available Bus services are available.
Bus services information Information to plan your onward journey is available in a printable format here

Cycle storage +

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 8
Sheltered Yes
CCTV Yes
Storage location Waiting area under canopy

Other transport links +

Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information Yes
Airport available Airport information is not available.
Port available Port information is available.

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