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Planned industrial action at CrossCountry by the RMT Union on Saturday 13 April has now been suspended - more information

Ockendon Train Station

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Ockendon Train Station

Address

Ockendon Station
Station Approach
Tamarisk Road
Ockendon
Essex
RM15 6PD
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:30 to 11:05 Saturday: 08:55 to 13:30 Sunday: Closed
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is not available
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster pay as you go is available here.
Oyster information Oyster top-up only from the self-service ticket machine
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail replacement services operate from the Bus Stop outside station entrance.

During disruption, ticket acceptance may be arranged on the TfL 370 Bus to Lakeside (for Chafford Hundred) and Romford via Upminster. These buses operate from bus stops on South Road, near the Royal Oak Public House.

Information Systems
  • Departure screens
  • Announcements
Service Information
Ockendon station customer services

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Public Holidays, 09:00 - 16:00

Closed Christmas Day & Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 08:00 to 20:00
Lost property contact details

URL: https://www.c2c-online.co.uk/help-feedback/lost-property/

Telephone: 03457 44 44 22

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Waiting room information

Platform 1 

Closed until further notice
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are available.
Toilets information

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 24 Hours a Day
Helpline contact details 03457 44 44 22

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available.
Staff help opening times Monday to Friday: 06:30 to 19:30
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Accessible ticket office counter information

Customer Service Staff

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Step free access is only available from street level to platform 1

Platform 2 is only used for certain trains during peak hours, Monday - Friday 

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Outside station entrance

Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Station Car Park
Operator National Car Parks Ltd
Spaces 36
Opening times
  • Monday to Sunday: 24 Hours a Day
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: £4.50
  • Per hour: £1.00
  • Daily: £8.00
  • Weekly: £29.00
  • Monthly: £115.00
  • Three monthly: £335.00
  • Six monthly: N/A
  • Annual: £1153.00
Contact details 0845 050 70 80

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 46
Sheltered No
CCTV Yes
Storage location Platform 1
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Yes 

Airport available Airport information is not available.
Port available Port information is available.

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