Old Street Train Station
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Your journey
Going departing after
Old Street Train Station
Address
Old Street StationOld Street
London
EC1Y 1BE Get directions in Google Maps
Station overview
Waiting room
| Facility | Information |
|---|---|
| Ticket office opening hours |
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| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| London Fare Zone | Zone 1 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Information Systems |
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| Service | Information |
|---|---|
| Old Street station customer services |
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| Left luggage |
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| Lost property |
Monday to Friday: 08:30 to 16:00
Saturday: Closed
Sunday: Closed
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0845 330 9882 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area | There are no seats in the ticket hall. Seats are available on the platform. |
| Waiting rooms |
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| Waiting room information | This station is underground. |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Shops information | In adjacent shopping arcade |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. "Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: " Monday to Sunday: 07:00 to 22:00 |
| Helpline contact details | 0343 222 1234 or 020 3031 9331 (Textphone) |
| Customer help points available |
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| Staff help |
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| Staff help opening times | Monday to Friday: 05:40 to 00:40 Saturday: 05:40 to 00:40 Sunday: 07:00 to 00:40 |
| Accessible ticket machines |
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| Accessible ticket machines information | Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible. |
| Accessible ticket office counter |
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| Accessible ticket office counter information | Ticket office staff provide assistance where possible. See ticket office opening hours. |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis | Contact taxi operator directly |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
No This is a Category C station. This station does not have step-free access. The Assistance Meeting Point is the Platform Office. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information | Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html |
| Cycle storage available |
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| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Airport information | Interchange at King's Cross St Pancras for National Rail services to Luton and Gatwick and the Piccadilly Line to Heathrow Terminals 2, 3, 4 and 5 |
| Port available |
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