Penge West Train Station
Penge West Train Station
Address
Penge West StationAnerley Park
Penge
London
SE20 8NU Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 07:00 to 10:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 4 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Use bus stop C in Anerley Road for buses towards East Croydon, Norwood Junction, Sutton and West Croydon Use bus stop H in Anerley Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge |
| Information Systems |
|
| Service | Information |
|---|---|
| Penge West Station customer services |
Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services. Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities. |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
| Helpline contact details |
0343 222 1234 |
| Customer help points |
|
| Staff help |
Staff is available from start to end of service |
| Staff help opening times | Monday to Friday: 05:14 to 00:13 Saturday: 05:26 to 00:13 Sunday: 06:38 to 00:07 |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
|
| Step free access coverage |
Whole Station
Step-free access to ticket office and platform 1 (to London Bridge / Highbury & Islington) only. Footbridge with steps to platform 2 (to Croydon). Nearest step-free station is Anerley |
| Impaired mobility set down |
|
| Disabled parking |
In Car Park |
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Opening times |
|
| Contact details | 08451 272920 https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 8 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Platform 1 |
| Elite | Phone 020 8778 1000 |
| Anerley | Phone 020 3874 0222 |
Further information
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
| Transport | Information |
|---|---|
| Airport available |
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| Port available |
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