Polegate Train Station
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Your journey
Going departing after
Polegate Train Station
Address
Polegate StationHigh Street
Polegate
East Sussex
BN26 6AQ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:10 to 19:35 Saturday: 06:10 to 19:35 Sunday: 08:30 to 16:05 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
| Information Systems |
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| Service | Information |
|---|---|
| Polegate station customer services |
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| Left luggage |
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| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | There is a heated waiting room in the ticket office when staffed and shelters on both platforms.Waiting area may only be available during staffed hours at some locations. |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | Platform 2 |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
Wifi information at this station
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
See below for times when this station is staffed. Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance on arrival by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Monday to Sunday: 24 Hours a Day |
| Helpline contact details | If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018 |
| Customer help points available |
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| Staff help |
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
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| Staff help opening times | Monday to Sunday: 05:45 to 22:45 |
| Accessible ticket machines |
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| Accessible ticket machines information | All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This is a Category B1 station: Step-free access to both platforms via separate entrances and short ramps (below 400m and less than 1:10 gradient). Access between platforms via level crossing. Assistance Meeting Point is at the main entrance on platform 2. |
| Impaired mobility set down |
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| Disabled parking | Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park |
| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | APCOA Parking UK |
| Spaces | 212 |
| Opening times |
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| Charges |
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| Contact details | 01895 262122 |
| Bus services available |
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| Bus services information | Information to plan your onward journey is available in a printable format here. |
| Cycle storage available |
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| Storage type | YES |
| Spaces | 48 |
| CCTV | Yes |
| Storage location | Station front |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information | YES |
| Airport available |
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| Port available |
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