Pontypool And New Inn Train Station
Pontypool & New Inn Train Station
Address
Pontypool & New Inn StationStation Approach
Pontypool Road
New Inn
Torfaen
NP4 0QX Get directions in Google Maps
Station overview
Ticket machine
| Facility | Information |
|---|---|
| Ticket office opening hours | Unavailable |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
The rail replacement bus stop is a local bus top on The Highway at the end of the station access lane. |
| Information Systems |
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| Service | Information |
|---|---|
| Pontypool & New Inn Station customer services |
Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
03333 211202 |
| Customer help points |
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| Staff help |
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
| Staff help opening times |
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
| Accessible ticket machines |
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen. |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
No
Category C. A flight of 24 steps leads from the station entrance to Platforms 1 (to Hereford) and 2 (to Newport). |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information |
Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 14 |
| Sheltered | No |
| CCTV | True |
| Storage location | Cycle parking is provided in two locations. By the current main station entrance, 3 Sheffield Stands providing for up to 6 bicycles to be parked are located. On the platform, there are 4 Sheffield stands providing for up to 8 bicycles to be parked, are located |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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