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Pontypool And New Inn Train Station

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Pontypool & New Inn Train Station

Address

Pontypool & New Inn Station
Station Approach
Pontypool Road
New Inn
Torfaen
NP4 0QX
Get directions in Google Maps

Station overview

A ticket machine is available. Ticket machine
A phone box is available. Phone box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours A ticket office is not available.
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The rail replacement bus stop is a local bus top on The Highway at the end of the station access lane. 

Information Systems
  • Departure screens
  • Arrival screens
Service Information
Pontypool & New Inn station customer services Contact our Customer Relations team directly via the Transport for Wales Website.
Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03333 211 202

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 03333 211202

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are not available.
Staff help There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Staff help opening times
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Located in station subway
National key toilets National key toilets are not available.
Step free access coverage No

Category C.

A flight of 24 steps leads from the station entrance to Platforms 1 (to Hereford) and 2 (to Newport).

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Opening times
  • Monday to Friday: 24 Hours a Day
Contact details 03333211202
Bus services available Bus services are available.
Bus services information

Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 10
Sheltered No
CCTV Yes
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is available.

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