Portsmouth Harbour Train Station
Portsmouth Harbour Train Station
Address
Portsmouth Harbour StationThe Hard Interchange
Portsmouth
Hampshire
PO1 3PA Get directions in Google Maps
Station overview
Facility | Information |
---|---|
Ticket office opening hours | Monday to Friday: 05:50 to 19:00 Saturday: 06:30 to 19:00 Sunday: 08:00 to 19:00 |
Self service ticket machines | |
Collection of pre-purchased tickets | |
Get Oyster card here | |
Top up Oyster pay as you go here | |
Use Oyster pay as you go here |
Service | Information |
---|---|
British Transport Police | 0800 40 50 40 |
CCTV | |
Rail Replacement Service |
Hard Interchange Stands G, H or J |
Information Systems |
Service | Information |
---|---|
Portsmouth Harbour Station customer services |
Please contact South Western Railway Customer Service Centre on 0345 6000 650 |
Left luggage | |
Left luggage contact details | |
Lost property | Monday to Friday: 07:30 to 19:00 Saturday to Sunday: No |
Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
Facility | Information |
---|---|
Lounge | |
Lounge opening hours |
Facility | Information |
---|---|
Seating area | |
Waiting rooms | |
Trolleys | |
Refreshment facilities | |
Toilets | |
Baby changing | |
Pay phone | Cards |
Public Wi-Fi | |
Post box | |
Tourist information office | |
Cashpoint | |
Bureau de change | |
Shops | |
Showers |
Facility | Information |
---|---|
Helpline information |
Monday to Friday:24 Hours a Day
Saturday:24 Hours a Day
Sunday:24 Hours a Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. |
Helpline contact details |
0800 5282100 |
Customer help points |
Help points are available on all platforms |
Staff help | |
Staff help opening times | Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day |
Accessible ticket machines |
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
Accessible ticket office counter | |
Induction loop | |
Ramp for train access | |
Accessible taxis | |
Accessible public pay phones | |
National key toilets | |
Step free access coverage |
Partial Station
Step-free category B Station - Steps or 20m ramp (approx. 1:11 gradient) to main entrance, or steps to side entrance. 32m ramp (gradient up to 1:8) from Wightlink IoW ferry terminal. Level access to all platforms. Stepped footbridge between platforms is also available. |
Impaired mobility set down | |
Disabled parking | |
Wheelchairs | |
Ticket gates |
Car parking | |
---|---|
Car parking available |
Cycle storage available | |
Storage type | Racks |
Spaces | 38 |
Sheltered | No |
CCTV | True |
Storage location | Platform 1 and outside booking hall |
Transport | Information |
---|---|
Taxi rank available | |
Airport available | |
Port available |
Portsmouth Harbour - Ryde with Wightlink Portsmouth Harbour - Gosport with Gosport Ferry Portsmouth to Ryde (Isle of Wight) with Hovertravel. Change here for the HoverBus (H1) to Southsea Hoverport which departs from bus Stand C. |