Prestatyn Train Station
Prestatyn Train Station
Address
Prestatyn StationHigh street
Prestatyn
Denbighshire
LL19 9BB Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wi-Fi
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 07:30 to 15:45 Saturday: 08:45 to 17:00 Sunday: 09:10 to 16:40 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
The rail replacement bus stop is a local bus stop on Bastion Road. |
| Information Systems |
|
| Service | Information |
|---|---|
| Prestatyn Station customer services |
Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
03333 211202 |
| Customer help points |
Ticket office for advice only. |
| Staff help |
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours. Help Points available - Location: Alongside lift doors at both platforms and bridge level Induction Loop availability - Induction Loops in Help Points and at Ticket Office Window |
| Staff help opening times |
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours. Help Points available - Location: Alongside lift doors at both platforms and bridge level Induction Loop availability - Induction Loops in Help Points and at Ticket Office Window |
| Accessible ticket machines |
The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls. |
| Accessible ticket office counter |
|
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
Category A. Step free access to both platforms via a footbridge with ramps and a lift. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | Denbighshire County Council |
| Spaces | 36 |
| Opening times |
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| Contact details | 03333211202 https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
The nearest bus stops are located on the High Street. Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 12 |
| Sheltered | No |
| CCTV | True |
| Storage location | The six Sheffield Stands providing for space for 12 bicycles, are located on the station platform west of the station building. |
| Roberts | Phone 01745 853746 |
| Dianes | Phone 01745 855536 |
| Mikes | Phone 01745 888237 |
Further information
Taxi office outside the station.
| Transport | Information |
|---|---|
| Airport available |
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| Port available |
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