Preston (Lancs) Train Station
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Your journey
Going departing after
Preston (Lancs) Train Station
Address
Preston StationFishergate
Preston
Lancashire
PR1 8AP Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | Ticket machines can be found in the booking hall. |
| Ticket office opening hours | Monday to Friday: 05:45 to 22:00 Saturday: 04:45 to 21:00 Sunday: 08:00 to 22:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Pick Up / Drop Off in the short stay car park on Butler St. |
| Information Systems |
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| Service | Information |
|---|---|
| Preston (Lancs) station customer services |
Customers are encouraged to approach a member of station staff with any customer information enquiry. |
| Left luggage |
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| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
Available on Platform 3/4. Automatic doors available on all waiting rooms. |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Refreshments and shops available on Platform 3/4 |
| Toilets |
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| Toilets information | The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | 08000 158 123 (08000 158 124 Textphone) |
| Customer help points available |
|
| Customer help points information | Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information. |
| Staff help |
Passenger Assist meeting point is at the Information Kiosk within the Waiting Room on Platform 3. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
| Staff help opening times | Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.
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| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | Avanti West Coast |
| Spaces | 1025 |
| Opening times |
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| Charges |
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| Contact details |
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Compound, Stands |
| Spaces | 246 |
| Sheltered | Yes |
| CCTV | Yes |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Available outside the entrance. A freephone line is available in the ticket office area. |
| Airport available |
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| Port available |
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