Prittlewell Train Station
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Prittlewell Train Station
SS2 5BT Get directions in Google Maps
|Ticket office opening hours||Monday to Friday: 06:00 to 13:00 Saturday: 06:00 to 13:00 Sunday: Closed|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Replacement transport stop at the junction of East Street and Station Approach
|Prittlewell station customer services||
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
|Lost property||Monday to Friday: 09:00 to 17:00|
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||Closed until further notice|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 08:00 to 20:00
|Helpline contact details||0800 028 28 78|
|Customer help points available|
|Customer help points information||
on platform 1
Driver only operation services. Mobile assistance teams operate within the area and can be available for booked assists. Other options, customer can start / end their journey in Southend Victoria (1 mile). Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended.
|Staff help opening times||Monday to Friday: 06:00 to 13:00 Saturday: 06:00 to 13:00 Sunday: Closed|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Details of nearest taxis are shown on station information poster
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
This station has step free access to London bound platform only, stepped footbridge to the Southend Platform.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
|Impaired mobility set down|
|Station Car Park|
|Operator||National Car Parks Ltd|
|Contact details||0345 050 7080|
|Bus services available|
|Bus services information||
Local Southend bus services. Southend is a PlusBus location click here to see the PlusBus map
|Cycle storage available|
|Storage location||Within forecourt|
|Taxi rank available|