Ramsgate Train Station
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Your journey
Going departing after
Ramsgate Train Station
Address
Ramsgate StationStation Approach Road
Ramsgate
Kent
CT11 7RE Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Phone box
Toilets
Time
Destination
Platform
| Facility | Information |
|---|---|
| Ticket office information | On way in to access trains |
| Ticket office opening hours | Monday to Friday: 06:15 to 20:00 Saturday: 06:15 to 20:00 Sunday: 06:15 to 16:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Station forecourt |
| Information Systems |
|
| Service | Information |
|---|---|
| Ramsgate station customer services | 0345 322 7021 |
| Left luggage |
|
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Waiting room information | Heated waiting room on Platform 1 and 2 Only available when staff present Only available when staff present |
| Trolleys |
|
| Refreshment facilities |
|
| Refreshment facilities information | Buffet and Selecta vending machines |
| Toilets |
|
| Toilets information | Booking Hall- Available during staffing hours |
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Cashpoint information | Located by the ticket office |
| Bureau de change |
|
| Shops |
|
| Shops information | newspapers |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline. |
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
|
| Customer help points information | On platform |
| Staff help |
|
| Staff help opening times | Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Accessible ticket machines |
|
| Accessible ticket machines information | booking hall |
| Accessible ticket office counter |
|
| Accessible ticket office counter information | Counters can be raised or lowered to suit all customers |
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
Accessible taxis are available to book |
| Accessible public pay phones |
Public telephones are not wheelchair accessible |
| National key toilets |
|
| Step free access coverage | Whole Station Category A. This station has step free access to all platforms - Step free access to booking hall from car park. Lift and steps access to subway which gives direct access to platform 1,2,3 and 4 where services leave in both directions. Step free access to these platforms via lifts as well as stepped access. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 44 |
| Opening times |
|
| Charges |
|
| Contact details | 0330 333 9232 From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 30 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | There is cycle parking at the Minster end of Platform 3/4
There is also a covered cycle parking area in the forecourt by the main entrance |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
front of station |
| Airport available |
|
| Port available |
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