Ramsgate Train Station
Ramsgate Train Station
Address
Ramsgate StationStation Approach Road
Ramsgate
Kent
CT11 7RE Get directions in Google Maps
Station overview
Facility | Information |
---|---|
Ticket office opening hours |
Monday to Friday: 06:15 to 20:00
Saturday: 06:15 to 20:00
Sunday: 06:15 to 16:30
Assistance/Help available from station staff from First to Last trains. |
Self service ticket machines | |
Collection of pre-purchased tickets | |
Get Oyster card here | |
Top up Oyster pay as you go here | |
Use Oyster pay as you go here |
Service | Information |
---|---|
British Transport Police | 0800 40 50 40 |
CCTV | |
Rail Replacement Service |
Station forecourt |
Information Systems |
|
Service | Information |
---|---|
Ramsgate Station customer services |
0345 322 7021 |
Left luggage | |
Left luggage contact details | |
Lost property | |
Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
Facility | Information |
---|---|
Lounge | |
Lounge opening hours |
Facility | Information |
---|---|
Seating area | |
Waiting rooms | |
Trolleys | |
Refreshment facilities |
Buffet and Selecta vending machines |
Toilets | |
Baby changing | |
Pay phone | Cards |
Public Wi-Fi | |
Post box | |
Tourist information office | |
Cashpoint | |
Bureau de change | |
Shops | |
Showers |
Facility | Information |
---|---|
Helpline information |
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline. |
Helpline contact details |
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
Customer help points |
On platform |
Staff help | |
Staff help opening times | Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day |
Accessible ticket machines |
booking hall |
Accessible ticket office counter |
Counters can be raised or lowered to suit all customers |
Induction loop | |
Ramp for train access | |
Accessible taxis | |
Accessible public pay phones | |
National key toilets | |
Step free access coverage |
Whole Station
Category A. This station has step free access to all platforms - Step free access to booking hall from car park. Lift and steps access to subway which gives direct access to platform 1,2,3 and 4 where services leave in both directions. Step free access to these platforms via lifts as well as stepped access. |
Impaired mobility set down | |
Disabled parking | |
Wheelchairs | |
Ticket gates |
Station Car Park | |
---|---|
Operator | APCOA Parking |
Spaces | 44 |
Opening times |
|
Contact details |
0330 333 9232
https://www.nationalrail.co.uk/
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
Bus services available | |
Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage available | |
Storage type | Stands |
Spaces | 30 |
Sheltered | Yes |
Storage location | There is cycle parking at the Minster end of Platform 3/4 There is also a covered cycle parking area in the forecourt by the main entrance |
Transport | Information |
---|---|
Taxi rank available |
front of station |
Airport available | |
Port available |