Rayleigh Train Station
Rayleigh Train Station
Address
Rayleigh StationStation Road
Rayleigh
Essex
SS6 7HJ Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday: 06:00 to 20:00 Sunday: 08:10 to 19:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Replacement transport stopat station entrance |
| Information Systems |
|
| Service | Information |
|---|---|
| Rayleigh Station customer services |
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Sunday:24 Hours a Day
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
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| Refreshment facilities |
Coffee shop |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
|
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
0800 028 28 78 |
| Customer help points |
Help point available on platform 1. |
| Staff help |
Driver only operated services. Mobile assistance teams operate within the area and can be available for booked assists. Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended |
| Staff help opening times | Monday: 06:00 to 20:00 Sunday: 08:10 to 19:30 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
|
| Step free access coverage |
Partial Station
This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via The Approach road, approximately 650 metres away or 7 minutes walk. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 414 |
| Opening times |
|
| Contact details | 0345 050 7080 https://www.ncp.co.uk |
| Premium Bay | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 23 |
| Opening times |
|
| Contact details | 0845 050 7080 https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
Local bus stops outside station. Rayleigh is a PlusBus location click here to see the PlusBus map |
| Cycle storage available |
|
| Storage type | Stands, Racks |
| Spaces | 110 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | In car park |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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