Reading West Train Station
Reading West Train Station
Address
Reading West StationOxford Road
Reading
Berkshire
RG1 7PY Get directions in Google Maps
Station overview
Ticket office
Ticket machine
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:30 to 10:45 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
Towards Theale - Bus stop outside McDonalds (A329 Oxford Road) Towards Reading - Bus stop underneath railway bridge. |
| Information Systems |
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| Service | Information |
|---|---|
| Reading West Station customer services |
Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
08001 971 329 or 18001 0800 197 1329 (Textphone) |
| Customer help points |
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| Staff help |
Meeting point: platform. This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport. |
| Staff help opening times | Monday to Friday: 06:30 to 18:30 Saturday: 09:30 to 15:30 Sunday: 10:30 to 16:30 |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Step Free Category B3 - This station has a degree of step free access but only to Platform 1 and only if accessed via Tilehurst Road, through a steep ramp. Otherwise this station can be classified as Category C. This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Compounds |
| Sheltered | No |
| Comfi | Phone 0118 950 0404 |
| Diamond | Phone 0118 951 0511 |
| 5 Star | Phone 0118 987 4444 |
Further information
No
| Transport | Information |
|---|---|
| Airport available |
Find out more about links from GWR stations to airports. |
| Port available |
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