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On Saturday 14 and Sunday 15 December due to shortages of train crew we are expecting services to be extremely busy and disrupted. You may be subject to short notice changes and be unable to find a seat on some services - more information

With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

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Reading West Train Station

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Reading West Train Station

Address

Reading West Station
Oxford Road
Reading
Berkshire
RG1 7PY
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:30 to 10:45
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Towards Reading: Bus Stop on Oxford Road under Railway Bridge. Heading away from Reading Bus Stop on Oxford Road, outside McDonalds.
Information Systems
  • Departure screens
  • Announcements
Service Information
Reading West Station customer services

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

08001 971 329 or 18001 0800 197 1329 (Textphone)

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.
Staff help Staff help is available.

Meeting point: platform.
Staff help opening times Monday to Friday: 06:30 to 18:30 Saturday: 09:30 to 15:30 Sunday: 10:30 to 16:30
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is not available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

Step Free Category B3 - This station has a degree of step free access but only to Platform 1 and only if accessed via Tilehurst Road, through a steep ramp. Otherwise this station can be classified as Category C.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here
Cycle storage available Cycle storage is available.
Storage type Compounds
Sheltered No
Transport Information
Taxi rank available

No
Airport available Airport information is available.

Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
Port available Port information is not available.
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