Retford Train Station
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Your journey
Going departing after
Retford Train Station
Address
Retford StationStation Road
Retford
Nottinghamshire
DN22 7DE Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | In the booking hall |
| Ticket office opening hours | Monday to Friday: 06:00 to 13:00 Saturday: 08:00 to 13:00 Sunday: 08:20 to 13:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Rail Replacement Coaches leave from the front of the station. |
| Information Systems |
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| Service | Information |
|---|---|
| Retford station customer services |
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. This station has Secure Station Accreditation |
| Left luggage |
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| Lost property |
Monday to Friday: 09:00 to 16:00
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03457 225333 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30 Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00 |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Coffee shop available on platform 1 for refreshments |
| Toilets |
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| Toilets information | The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open. |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | 03457 225 225 or 18001 03457 225 225 (Text relay service) |
| Customer help points available |
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| Customer help points information | only for car park and low level accessible for all purpose is for assistance |
| Staff help |
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
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| Staff help opening times | Monday to Friday: 05:30 to 23:30 Saturday: 05:30 to 21:30 Sunday: 09:30 to 23:30 |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Accessible ticket office counter information | Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Advance booking is advisable. |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
No This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Retford has an RNIB 'Map for All' located outside the main entrance to the left of the doors. Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary. |
| Impaired mobility set down |
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| Disabled parking |
Station Front |
| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | London North Eastern Railway |
| Spaces | 101 |
| Opening times |
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| Charges |
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| Contact details | |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 38 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | north end of Platform 1 |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Taxi rank is immediately opposite station entrance. Advance booking is advisable. Check availability before travelling. Local operators: Earlybird 01777 700 678 (wheelchair accessible taxi available) Hinchcliffe's 01777 702 049 Shelley's 01777 700108 Target Taxis 01777 248948 (wheelchair accessible taxi available) |
| Airport available |
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| Port available |
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