Richmond (London) Train Station
Richmond (London) Train Station
Address
Richmond StationThe Quadrant
Richmond
Greater London
TW9 2NA Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:15 to 21:45 Saturday: 06:15 to 21:45 Sunday: 07:15 to 21:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 4 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Opposite station on Kew Road (A307) bus stop Z |
| Information Systems |
|
| Service | Information |
|---|---|
| Richmond (London) Station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Friday: 07:30 to 19:00
Saturday to Sunday: No
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
|
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
Find WiFi Hotspots around Richmond station |
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Friday:24 Hours a Day
Saturday:24 Hours a Day
Sunday:24 Hours a Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. |
| Helpline contact details |
0800 5282100 |
| Customer help points |
Help points are available on all platforms |
| Staff help |
|
| Staff help opening times | Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day |
| Accessible ticket machines |
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Step-free category A Station - This station has step-free access to all platforms. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Richmond Car Park | |
|---|---|
| Spaces | 55 |
| Contact details | |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Compounds, Stands, Racks |
| Spaces | 212 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Cycle stands located in car park and in station adjacent to the booking hall. |
| Cardinal | Phone 020 8940 6900 |
| Ace Mini | Phone 020 8892 2285 |
| Wheel - Wheelchair friendly | Phone 020 8568 3366 |
| Transport | Information |
|---|---|
| Airport available |
|
| Port available |
|