Rochester Train Station
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Your journey
Going departing after
Rochester Train Station
Address
Rochester Station86 Corporation Street
Rochester
Kent
ME1 1NH Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | On way in to access trains from the car park |
| Ticket office opening hours | Monday to Friday: 06:10 to 19:30 Saturday: 06:45 to 13:25 Sunday: Closed |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Towards Gillingham: Bus stop outside station on Corporation Street. Towards Strood or Meopham: Bus stop opposite the station on Corporation Street. |
| Information Systems |
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| Service | Information |
|---|---|
| Rochester station customer services | This station has Secure station accreditation - For more information contact 0345 322 7021 |
| Left luggage |
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| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Unheated seating area in booking hall only available when staff are presentOnly available when staff present |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Coffee shop and Selecta vending machines |
| Toilets |
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| Toilets information | Booking Hall- Available during staffing hours |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Shops information | newspapers |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
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| Customer help points information | On platform |
| Staff help |
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| Staff help opening times | Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Accessible ticket machines |
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| Accessible ticket machines information | booking hall in subway |
| Accessible ticket office counter |
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| Accessible ticket office counter information | There are standing height and wheelchair height ticket counters available. |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are available to book |
| Accessible public pay phones |
Public telephones are not wheelchair accessible |
| National key toilets |
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| Step free access coverage | Whole Station Category A. This station has step free access to all platforms - Step free access to booking hall from front of station. Step free access via lift in the subway to platform 1 for services towards London. Step free access to platform 2/3 for services away from London via lift from the subway. Stepped access to all platforms via staircases from subway. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 19 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | front of station |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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