Rochester Train Station
Rochester Train Station
Address
Rochester Station86 Corporation Street
Rochester
Kent
ME1 1NH Get directions in Google Maps
Station overview
Facility | Information |
---|---|
Ticket office opening hours |
Monday to Friday: 06:10 to 19:30
Saturday: 06:45 to 13:25
Sunday: No
Assistance/Help available from station staff from First to Last trains. |
Self service ticket machines | |
Collection of pre-purchased tickets | |
Get Oyster card here | |
Top up Oyster pay as you go here | |
Use Oyster pay as you go here |
Service | Information |
---|---|
British Transport Police | 0800 40 50 40 |
CCTV | |
Rail Replacement Service |
|
Information Systems |
|
Service | Information |
---|---|
Rochester Station customer services |
This station has Secure station accreditation - For more information contact 0345 322 7021 |
Left luggage | |
Left luggage contact details | |
Lost property | |
Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
Facility | Information |
---|---|
Lounge | |
Lounge opening hours |
Facility | Information |
---|---|
Seating area | |
Waiting rooms | |
Trolleys | |
Refreshment facilities |
Coffee shop and Selecta vending machines |
Toilets | |
Baby changing | |
Pay phone | Cards |
Public Wi-Fi | |
Post box | |
Tourist information office | |
Cashpoint | |
Bureau de change | |
Shops |
newspapers |
Showers |
Facility | Information |
---|---|
Helpline information |
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
Helpline contact details |
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
Customer help points |
On platform |
Staff help | |
Staff help opening times | Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day |
Accessible ticket machines |
booking hall in subway |
Accessible ticket office counter |
There are standing height and wheelchair height ticket counters available. |
Induction loop | |
Ramp for train access | |
Accessible taxis | |
Accessible public pay phones | |
National key toilets | |
Step free access coverage |
Whole Station
Category A. This station has step free access to all platforms - Step free access to booking hall from front of station. Step free access via lift in the subway to platform 1 for services towards London. Step free access to platform 2/3 for services away from London via lift from the subway. Stepped access to all platforms via staircases from subway. |
Impaired mobility set down | |
Disabled parking | |
Wheelchairs | |
Ticket gates |
Corporation Street Car Park | |
---|---|
Operator | Medway Council |
Spaces | 110 |
Contact details |
Corporation Street Car Park |
Bus services available | |
Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage available | |
Storage type | Stands |
Spaces | 19 |
Sheltered | Yes |
Storage location | front of station |
Transport | Information |
---|---|
Taxi rank available | |
Airport available | |
Port available |