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Facility | Information |
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Ticket office information | In ticket hall |
Ticket office opening hours | Monday to Friday: 06:50 to 13:30 Saturday: 06:50 to 13:30 Sunday: Closed |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Station Forecourt. |
Information Systems |
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Service | Information |
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Romsey station customer services |
Please contact our Customer Service Centre on 0345 6000 650. |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information |
Both platforms |
Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. |
Helpline contact details | 0800 5282100 |
Customer help points available |
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Staff help |
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Staff help opening times | Saturday: 06:50 to 13:30 Sunday: Closed |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage | No Step Free Category B2 - This station has a degree of step free access with both platforms able to be accessed step free, platform 1 is via local roads and up a long access ramp. Platform 2 is through the ticket office or night entrance. |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Spaces | 20 |
Opening times |
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Charges |
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Contact details |
Bus services available |
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Bus services information | Information to plan your onward journey is available in a printable format here |
Cycle storage available |
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Storage type | Stands |
Spaces | 14 |
Sheltered | Yes |
CCTV | Yes |
Storage location | station entrance, platform |
Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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