Runcorn Train Station
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Your journey
Going departing after
Runcorn Train Station
Address
Runcorn StationStation Road
Runcorn
Cheshire
WA7 5UB Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | Ticket machines can be found in the booking hall. |
| Ticket office opening hours | Monday to Friday: 05:45 to 19:30 Saturday: 06:30 to 19:30 Sunday: 08:45 to 19:30 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Pick Up / Drop Off in the turning circle adjacent to the station entrance. |
| Information Systems |
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| Service | Information |
|---|---|
| Runcorn station customer services |
Customers are encouraged to approach a member of station staff for any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information. |
| Left luggage |
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| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
Located Platform 1 - Access available from the station Tickets Accepted Avanti West Coast Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket. Facilities Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information. Refreshments Tea, coffee, soft drinks. Wi-Fi Wi-Fi is available Showers Showers are not available |
| Lounge opening hours |
Monday to Friday: 06:00 to 20:00
Saturday: 08:00 to 18:00
Sunday: 10:00 to 18:00
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
Seating and waiting rooms throughout. |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | 08000 158 123 (08000 158 124 Textphone) |
| Customer help points available |
|
| Customer help points information | Available in the car park |
| Staff help |
Passenger Assist meeting point is the Customer Service Office within the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
| Staff help opening times | Saturday: 05:30 to 23:45 Sunday: 08:00 to 00:15 |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This station has step-free access to all platforms / the platform |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park 1 - Multi Story (Platform 1) | |
|---|---|
| Operator | Avanti West Coast |
| Spaces | 451 |
| Opening times |
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| Charges |
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| Contact details |
Tariff Monday to Friday - £6.00 for 0 - 6 Hours Parking Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59 For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website Different rates apply to non rail users season tickets, please speak to a member of staff. |
| Station Car Park 2 (Platform 1) | |
|---|---|
| Operator | Avanti West Coast |
| Spaces | 76 |
| Opening times |
|
| Charges |
|
| Contact details |
Tariff Monday to Friday - £6.00 for 0 - 6 Hours Parking Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59 For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website Different rates apply to non rail users season tickets, please speak to a member of staff. |
| Station Car Park 3 (Platform 2) | |
|---|---|
| Operator | Avanti West Coast |
| Spaces | 100 |
| Opening times |
|
| Charges |
|
| Contact details |
Tariff
Monday to Friday - £6.00 for 0 - 6 Hours Parking Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59 For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website Different rates apply to non rail users season tickets, please speak to a member of staff. |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Stands, Wheel Racks |
| Spaces | 16 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Adjacent to Car Park 1 (Multi-Story) |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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