Skip to service updates Skip to content Skip to footer

Storm Darragh - As we continue to monitor the impact to our services we ask you to check your journey before travelling - more information

With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

Sign in
BSL Page BSL Sign in / Register

Runcorn East Train Station

Your Journey

  • Choose up to 3 different Railcards

Looking for Season tickets? Buy online and avoid queues

Choose date & time

Close

Runcorn East Train Station

Address

Runcorn East Station
Barnfield Avenue
Runcorn
Cheshire
WA7 6EP
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 07:00 to 12:00 Saturday: 08:00 to 13:15 Sunday: No
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The rail replacement bus stop is on the main road near the station car park.
Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Runcorn East Station customer services

Contact our Customer Relations team directly via the Transport for Wales Website.
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03333 211 202
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

03333 211202

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.
Staff help Staff help is available.

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Staff help opening times

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Accessible ticket machines Accessible ticket machines are available.

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.

Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

Category B2.

Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.

Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.

Access between both platforms is via a footbridge.
Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator Local Authority
Spaces 50
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details 03333211202 https://www.nationalrail.co.uk/
Bus services available Bus services are available.
Bus services information

The nearest bus stops are:

From the ticket office walk up the steps apx 50m to main road or take footbridge by station entrance, walk approx 75m.
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 16
Sheltered Yes
CCTV True
Storage location

A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.
image/svg+xml