Ryde Pier Head Train Station
Ryde Pier Head Train Station
Address
Ryde Pier Head StationRyde Pier
Ryde
Isle of Wight
PO33 2HF Get directions in Google Maps
Station overview
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours |
Ryde Pier Head does not have a ticket office. Ticket Vending Machines are located at Ryde Esplanade, Ryde St Johns Road, Sandown and Shanklin stations. Tickets can be purchased from the guard on the train. A Wightlink ticket office is available at Ryde Pier Head for Wightlink tickets. |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
During planned engineering work and unplanned disruption, rail replacement buses will run from outside the Wightlink ticket office door. |
| Information Systems |
|
| Service | Information |
|---|---|
| Ryde Pier Head Station customer services |
Please contact our Customer Services Department on 0345 6000 650 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
|
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100. Meeting point for assistance - Assisted Boarding Point on platforms. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. |
| Helpline contact details | |
| Customer help points |
|
| Staff help |
|
| Staff help opening times | Unavailable |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Step-free access category A. Station consists of single platform which has direct level access from ferry terminal. Access to external areas (car parks, etc.) is via ramps (10m long, up to 1:10 gradient). |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Contact details |
https://www.nationalrail.co.uk/
Car Park operated by Wightlink Ltd |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Racks |
| Spaces | 48 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Platform. Ferry Terminal Covered. Operated by WightLink Ltd |
| Transport | Information |
|---|---|
| Taxi rank available |
Ryde Taxis - 01983 811111 Jet Cars - 01983 566566 |
| Airport available |
|
| Port available |
WightLink FastCat Passenger Service to Portsmouth Harbour |