Ryde Pier Head Train Station
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Your journey
Going departing after
Ryde Pier Head Train Station
Address
Ryde Pier Head StationRyde Pier
Ryde
Isle of Wight
PO33 2HF Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Saturday: 06:15 to 22:45 Sunday: 07:15 to 22:45 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | During planned engineering work and unplanned disruption, rail replacement buses will run from outside the Wightlink ticket office door. |
| Information Systems |
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| Service | Information |
|---|---|
| Ryde Pier Head station customer services |
Please contact our Customer Services Department on 0345 6000 650 |
| Left luggage |
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| Lost property |
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100. Meeting point for assistance - Assisted Boarding Point on platforms. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. |
| Helpline contact details | |
| Customer help points available |
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| Staff help | |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket machines information | no |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
Step-free access category A Station consists of single platform which has direct level access from ferry terminal. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Charges |
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| Contact details |
Car Park operated by Wightlink Ltd |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Wheel Racks |
| Spaces | 48 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Platform. Ferry Terminal Covered. Operated by WightLink Ltd |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Ryde Taxis - 01983 811111 Jet Cars - 01983 566566 |
| Airport available |
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| Port available |
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| Port information | WightLink FastCat Passenger Service to Portsmouth Harbour |