Ryde St Johns Road Train Station
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Ryde St Johns Road Train Station
AddressRyde St Johns Road Station
St Johns Hill
Isle of Wight
PO33 2BA Get directions in Google Maps
|Ticket office opening hours|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
During planned engineering work, rail replacement buses will operate from the station forecourt.
During unplanned disruption, rail replacement buses will use the following bus stops
Towards Ryde Esplanade and Ryde Pier Head - Bus Stop on St Johns Road, opposite the Railway pub
Towards Brading, Sandown and Shanklin - Bus Stop on Monkton Street near Jubilee Place
|Ryde St Johns Road station customer services||
Please contact our Customer Services Department on 0345 6000 650
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||
Waiting area is the lobby to the ladies' toilets in the station building. Area is not heated. Seating complies with Code of Practice.
Separate male and female toilets are located on Platform 2 in the station building. Toilets are open Monday to Friday - 08:00 - 16:00.
|Tourist information office|
|Bureau de change|
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
|Helpline contact details|
|Customer help points available|
|Staff help opening times|
|Accessible ticket machines|
|Accessible ticket machines information||
|Accessible ticket office counter|
|Ramp for train access|
Ryde Taxis - 01983 811111
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step-free access category B3. Some step-free access, may be in one direction only - please check details.
There is step-free access to Platform 1 (for trains towards Ryde Pier Head and ferry to Portsmouth).
Access to Platforms 2 and 3 (towards Shanklin) is via footbridge only (29 steps each side)
This station does not have any Customer Information Screens or a PA system to announce train services from this station.
|Impaired mobility set down|
|Station Car Park|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Wheel Racks|
|Storage location||car park|
|Taxi rank available|