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Rye (Sussex) Train Station

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Rye (Sussex) Train Station

Address

Rye Station
Station Approach
Rye
East Sussex
TN31 7AB
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A phone box is available. Phone box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday: 05:40 to 19:05 Thursday: 05:40 to 17:10 Saturday: 05:40 to 19:05 Sunday: 08:10 to 15:45
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Please click the link for details regarding the rail replacement bus location.

Information Systems
  • Departure screens
  • Announcements
Service Information
Rye (Sussex) Station customer services

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Left luggage Left luggage is not available.
Left luggage contact details
Lost property Lost property is available at the station.
Lost property contact details

If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item.

As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations.

If you have found an item of lost property, please hand it in to a member of staff.

URL: https://www.southernrailway.com/lostproperty

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday:24 Hours a Day

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our Assisted Travel team on: 0800 138 1016
  • Texting us on: 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Helpline contact details

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:

  • Phone - 0800 138 1016
  • Textphone - 0800 138 1018

Telephone: 0800 138 1016

URL: https://www.southernrailway.com/travel-information/travel-help/assisted-travel

Customer help points Customer help points are available.

The Assistance Meeting Point is at the station front.

Staff help Staff help is available.
Staff help opening times Monday: 05:40 to 19:05 Thursday: 05:40 to 17:10 Saturday: 05:40 to 19:05 Sunday: 08:10 to 15:45
Accessible ticket machines Accessible ticket machines are available.

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.

Also, some trains have on board staff who are trained to step onto the platform when the train arrives, so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 138 1016
  • Textphone: 0800 138 1018

Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

This is a Category B2 station Step-free access to both platforms via separate entrances. Long access route between platforms via the car park, street and level crossing (over 400m length).

The Assistance Meeting Point is at the station front.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Located at the front of the station

Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator APCOA Parking UK
Spaces 98
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details 01895 262122 https://www.apcoa.co.uk/southern/
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 38
Sheltered Yes
CCTV True
Storage location

Located outside the front of the main station entrance and in the car park.

Cycles are left at owners risk. Abandoned cycles may be removed.

Transport Information
Taxi rank available

Taxi rank is located outside the front of the station.

Airport available Airport information is not available.
Port available Port information is not available.

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