Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information
We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information
You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office information||
In the booking hall
|Ticket office opening hours||Monday to Friday: 05:30 to 20:00 Saturday: 06:20 to 19:30 Sunday: 08:10 to 20:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Station forecourt, off South Western Road
|Salisbury station customer services||
Please contact our Customer Service Centre on 0345 6000 650
|Lost property||Monday to Friday: 07:30 to 19:00|
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||
Platforms 2, 3 and 4
|Toilets information||The toilets are located on Platform 2/3 and on Platform 4. The National key toilets are located on Platform 2/3 and on Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]. The baby changing facilities are located in the toilets on Platform 4.|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day
|Helpline contact details||0800 5282100|
|Customer help points available|
|Customer help points information||
Help points are available on all platforms
|Staff help opening times||Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day|
|Accessible ticket machines|
|Accessible ticket machines information||
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step-free category B Station - There is step free access to all platforms. Access to platforms 5 (for trains to Cardiff and the West of England) and 6 (for some services to Basingstoke and London Waterloo) are via level access.
Access to all other platforms is via a subway with steep ramps. A staff operated powered wheelchair is available for customers who have difficulty using the ramps. Please speak to our assisted travel team or a member of station staff.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
|Impaired mobility set down|
|Station Car Park|
Weekend tickets available after 1200 Friday £7.90
Off Peak from 1400 Monday to Friday
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Compound, Wheel Racks|
Car park, platform 4 and platform 6
Secure Cycle compound for Season Ticket holders
|Taxi rank available|