Sandown Train Station
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Going departing after
Sandown Train Station
Isle of Wight
PO36 9BN Get directions in Google Maps
|Ticket office opening hours|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops
To Brading and Ryde: bus stop on Broadway at the junction with Station Avenue on opposite side of the road from Premier stores.
To Lake and Shanklin: bus stop on Broadway at the junction with Station Avenue on same side of the road as Premier stores.
|Sandown station customer services||
Please contact our Customer Services Department on 0345 6000 650
|Lost property contact details|
|Lounge opening hours|
|Refreshment facilities information||
Refreshments available when cafe open
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
|Helpline contact details|
|Customer help points available|
|Staff help opening times|
|Accessible ticket machines|
|Accessible ticket machines information||
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step-free access category B1
Level access to Platform 2 (for Shanklin) from forecourt (via poor quality dropped kerb). Step-free access to Platform 1 (for Ryde) via separate entrance and long ramp at approx. 1:20. Step-free route between platforms via street - approx 300m
This station does not have any Customer Information Screens or a PA system to announce train services from this station.
|Impaired mobility set down|
|Station Car Park|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Wheel Racks|
|Storage location||car park|
|Taxi rank available|