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Scarborough Train Station

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Scarborough Train Station

Address

Scarborough Station
Westborough
Scarborough
North Yorkshire
YO11 1TN
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office information

The Ticket Office is located on the station concourse. 

Ticket office opening hours Monday to Friday: 06:15 to 20:00 Saturday: 06:15 to 20:00 Sunday: 08:30 to 20:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Pick up /Drop off at the service bus stops on the main road outside of the station

Information Systems
  • Departure screens
  • Announcements
Service Information
Scarborough station customer services

To speak to a member of our team, please call: 0345 600 1671.

Left luggage Left luggage is not available.
Lost property Lost property is not available at the station.
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Waiting room information

A heated waiting room is located on the station concourse. 

Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information

Refreshments are available from the coffee shop on the station concourse.

Toilets Toilets are available.
Toilets information

The toilets are located on Platform 3.

Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available. Find WiFi Hotspots around Scarborough station
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information

There is a shop located on the station concourse.

Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Customer Reception on the Station Concourse no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

Monday to Sunday: 24 Hours a Day
Helpline contact details 0800 107 2149

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Help Points are available in the Booking Hall, on platforms 4/5 and adjacent to Platform 2 to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  

Staff help Staff help is available.
Staff help opening times Monday to Friday: 06:15 to 23:35 Saturday: 06:15 to 23:35 Sunday: 08:00 to 23:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This station is category A. Level access is provided from the station entrance to all platforms. This station is staffed for all services.There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Please be aware that this station has no tactile paving on the platform edge.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator TransPennine Express
Spaces 84
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £4.20
  • Weekly: £19.50
  • Monthly: £63.00
  • Three monthly: £157.00
  • Six monthly: N/A
  • Annual: £495.00
Contact details 01895 262 122
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 26
Sheltered Yes
CCTV Yes
Storage location Platform 3
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

The nearest taxi rank is outside the station.

Airport available Airport information is not available.
Port available Port information is available.

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