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Going departing after
|Ticket office information||
At station entrance.
|Ticket office opening hours||Monday to Friday: 06:00 to 11:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
This station is not served by rail replacement buses due to difficult road access. Please use the Passenger Help Point on the station to arrange for a taxi to the nearest served Chiltern Railways station..
|Seer Green & Jordans station customer services||
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
|Lost property||Monday to Friday: 12:00 to 20:00|
|Lost property contact details||
Telephone: 03456 005 165
|Lounge opening hours|
|Waiting room information||
There is a waiting room on Platform 2, which is heated and with accessible seating (available between 0600 - 1100, Mon to Fri only)
There is an enclosed shelter on Platform 1 with perch seating and no heating (available between 0600 - 1100, Mon to Fri only)
Accessible toilet within the ticket hall
OPENING HOURS: 0600-1100 (Mon-Fri only)
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 07:00 to 20:00
|Helpline contact details||03456 005 165|
|Customer help points available|
Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance 2 hours in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
Meeting points are next to the help points on either platform (or in the car park if waiting for accessible alternative transport).
|Staff help opening times||Monday to Friday: 06:00 to 11:00|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step Free Access Category B2. Step free access to platform 2 (London bound) only. Platform 1 is accessed only via the footbridge.
|Impaired mobility set down|
In front of station.
|Contact details||03456 005 165 Chiltern Railways Car Park prices can also be found here|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage location||Near car park entrance.|
|Taxi rank available|