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Facility | Information |
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Ticket office information | Adjacent to station building Accepts cards only |
Ticket office opening hours | Monday to Friday: 07:15 to 16:40 Saturday: 09:15 to 18:00 Sunday: 09:30 to 18:00 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service |
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Information Systems |
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Service | Information |
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Settle station customer services | 08002006060 |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 08002006060 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information | There are 3 waiting rooms in total at the station. Closed until further notice |
Trolleys |
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Refreshment facilities |
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Toilets |
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Toilets information | These toilets are available when the ticket office is open |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
Helpline contact details | 0800 138 5560 text relay 18001 0800 138 5560 |
Customer help points available |
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Staff help |
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Staff help opening times | Saturday: 09:15 to 18:00 Monday to Friday: 07:15 to 16:40 Sunday: 09:15 to 18:00 |
Accessible ticket machines |
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Accessible ticket office counter |
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Accessible ticket office counter information | Although not available staff will come out of the office to assist |
Induction loop |
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Ramp for train access |
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Accessible taxis |
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060 |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
No
Step-free Access to platform 2 (to Carlisle is via a staff operated pedestrian foot crossing (Barrow Crossing). When un-staffed, access to platform 2 is via a stepped footbridge. Level access from booking office, car park and station entrance to platform 1 (to Leeds). If you are unable to use the stairs and are travelling outside of staffing hours please contact 0800 138 5560 for advice on alternative accessible road transport. |
Impaired mobility set down |
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Disabled parking |
No designated area is provided. The station front may be used for set down purposes. |
Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Operator | Northern |
Spaces | 40 |
Opening times |
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Charges |
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Contact details |
There is a car park at the front of the station. |
Bus services available |
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Bus services information |
Busline 0871 200 2233 |
Cycle storage available |
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Storage type | Stands |
Spaces | 18 |
Sheltered | No |
CCTV | No |
Storage location | Within Car Park |
Transport | Information |
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Taxi rank available |
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Taxi rank information |
https://www.northernrailway.co.uk/tickets/cab4you |
Airport available |
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Port available |
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