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Facility | Information |
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Ticket office opening hours | Monday to Friday: 07:30 to 10:00 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Get Oyster card here |
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Top up Oyster pay as you go here |
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Use Oyster pay as you go here |
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London Fare Zone | Zone 2 |
Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Use bus stop B in Cable Street for northbound buses towards Shoreditch High Street / Dalston Junction/Dalston Kingsland C in Cannon Street Road for southbound buses towards New Cross Gate use local buses to Wapping
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Information Systems |
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Service | Information |
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Shadwell station customer services |
You can contact Customer Services on 0343 222 123
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Left luggage |
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Lost property |
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Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Trolleys |
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Refreshment facilities |
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Refreshment facilities information | Cold drinks vending machine Food vending machine |
Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Shops information | High street shops |
Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. Monday to Friday: 05:33 to 00:41 |
Helpline contact details | 0343 222 1234 |
Customer help points available |
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Staff help |
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Staff help opening times | Monday to Friday: 05:30 to 23:59 Saturday: 05:30 to 23:59 Sunday: 06:45 to 23:59 |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage | No |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Car parking | |
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Car parking available | ![]() |
Bus services available |
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Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage available |
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Storage type | Stands |
Spaces | 2 |
Sheltered | No |
CCTV | Yes |
Transport | Information |
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Taxi rank available |
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Airport available |
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Airport information | Change at Shadwell for Docklands Light Railway to/from London City Airport |
Port available |
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