Shanklin Train Station
Shanklin Train Station
Address
Shanklin StationRegent Street
Shanklin
Isle of Wight
PO37 7AR Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:50 to 12:30 Saturday: 07:45 to 15:00 Sunday: 08:00 to 15:15 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
During planned engineering work and unplanned disruption, rail replacement buses will leave from the station forecourt. |
| Information Systems |
|
| Service | Information |
|---|---|
| Shanklin Station customer services |
Please contact the Customer Service Department on 0345 6000 650 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
|
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100. Meeting point for assistance - Assisted Boarding Point on platforms. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. |
| Helpline contact details | |
| Customer help points |
|
| Staff help |
|
| Staff help opening times | Unavailable |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Step-free access category A. Level access to platform via Booking Hall or side gate. |
| Impaired mobility set down |
|
| Disabled parking |
At front of station |
| Wheelchairs |
|
| Ticket gates |
|
| Shanklin Car Park | |
|---|---|
| Spaces | 50 |
| Contact details | |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Racks |
| Spaces | 10 |
| Sheltered | Yes |
| Storage location | car park |
| Transport | Information |
|---|---|
| Taxi rank available |
Redline Taxis - 01983 404444 |
| Airport available |
|
| Port available |
|