Shenfield Train Station
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Your journey
Going departing after
Shenfield Train Station
Address
Shenfield StationHutton Road
Shenfield
Essex
CM15 8JD Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:10 to 20:00 Saturday: 06:10 to 20:00 Sunday: 07:10 to 20:10 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Station Forecourt unless otherwise indicated. |
| Information Systems |
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| Service | Information |
|---|---|
| Shenfield station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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| Left luggage |
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| Lost property |
Monday to Friday: 09:00 to 17:00
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Closed until further notice |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Vending machines |
| Toilets |
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| Toilets information | The accessible (radar key) toilets are located on Platform 3/4 and Platform 5. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Cashpoint information | Located on concourse |
| Bureau de change |
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| Shops |
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| Shops information | News agent Passport Photo Booth |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 0800 028 28 78 |
| Customer help points available |
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| Customer help points information | Help point available in ticket hall |
| Staff help |
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
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| Staff help opening times | Saturday: 06:10 to 20:00 Sunday: 07:10 to 20:10 |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Details of nearest taxis are shown on station information poster |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the customer information office on relevant platform. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Ticket gates information | Shenfield station has Secure Station Acreditation |
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 444 |
| Opening times |
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| Charges |
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| Contact details | 0345 050 7080 |
| Premium Bay | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 100 |
| Opening times |
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| Charges |
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| Contact details | 0845 050 7080 |
| Bus services available |
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| Bus services information |
Local bus stops near station entrance. Shenfield is a PlusBus location click here to see the PlusBus map |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 112 |
| Sheltered | No |
| CCTV | Yes |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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