Shepherds Bush Train Station
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Going departing after
Shepherd's Bush Train Station
AddressShepherd's Bush Station
Holland Park Roundabout
W12 8LB Get directions in Google Maps
|Ticket office information||
|Ticket office opening hours||Monday to Friday: 07:30 to 10:00 Saturday: 09:15 to 14:45 Sunday: 10:15 to 11:15|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Get Oyster card here|
|Top up Oyster pay as you go here|
|Use Oyster pay as you go here|
New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office
|London Fare Zone||Zone 2|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Use Bus stop D in Ariel Way for westbound services to Clapham Junction
|Shepherd's Bush station customer services|
|Lounge opening hours|
|Refreshment facilities information||Coffee kiosk Food outlet (Seating unavailable)|
|Post box information||Post Office located nearby|
|Tourist information office|
|Cashpoint information||Ticket hall|
|Bureau de change|
Coffee kiosk and photo booth located in the ticket hall.
Local shops and the Westfield shopping centre are located opposite the station
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
|Helpline contact details||0343 222 1234|
|Customer help points available|
|Staff help opening times||Saturday: 06:00 to 23:45 Sunday: 07:30 to 00:02|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Station Category A . This station has step free access to all platforms . Access from the ticket hall entrance only.
|Impaired mobility set down|
|Car parking available|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Taxi rank available|